Excellent

The experience was, generally, pretty pleasant. The counter staff were polite, although they pushed unnecessary extras too much for my liking, like additional insurance and bigger car. Having said that, the counter staff did say, "Go and look at the car and if you want to come back and upgrade, great", which was appreciated. The car (Nissan Altima) was OK. It was big enough and comfortable enough for our needs. It was reasonably economical and had no reliability issues. The drop off could not have been easier (except maybe for trying to find a petrol/gas station nearby!). It was, possibly, the easiest and slickest drop off I have experienced, which really helped reduce pre-flight home stress.

The process was very simple. The prices were reasonable. Documentation was easy to download and print, which really helps when planning a trip.

Excellent service all round.

Good service and special deal was excellent.

Hertz in Woodland Hills was great, I highly recommend them.

I got a great weekly deal here, I highly recommend them.

受け付けに時間がかかり過ぎです。

We received our car with only a quarter tank. This was disappointing, since there was a gas station directly in front of the place. We only needed the car for roughly 150 miles, therefore it was difficult to estimate how much gasoline to put in the car to leave it exactly at a quarter tank at the final destination. We do not live in the US which makes the miles/gallon estimation difficult. In the end we returned the car with more gas than we received it, i.e. we paid more for the overall rental than we should have. Not receiving the car full was very disappointing and inconvenient for several reasons.