Quite satisfactory.

A stress free experience. Helpful and friendly staff.

No problem

The car was very good and the staff where very helpful. The Location was off site and at night I was asked to check a hire car in the dark for damage. Fortunately the car was undamaged and no issue when returning but I did feel happy taking a car which i couldn't inspect in some light other than my iPhone.

I did request a car pick up and drop off at the airport but it was an off airport location. Some confusion initially!

The car was as expected, although the boot was smaller than I expected but we did select a small car.. The waiting time for pick up was rather long and a bit distressing as the agent was dealing with someone who wouldn't pay for the damages, I guess it wasn't the agent's fault but they nearly came to blows! Other than that the agent was very polite and professional with us and the actual paperwork didn't take too long.

Great experience; free shuttle to/from airport, no queue at pick up and speedy friendly service. Being away from airport made first few miles on wrong side of the road easy. Car as promised. Overall highly recommended.