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+972-23752163
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1169650088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1169650088
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Frustratingly slow rental pick-up processing

Reviewed: Tue, May 28, 2019
About Budget: 8.0 /10
Speedier check in process would have been helpful. More employees providing directions to locate vehicles would have been helpful.
About QEEQ: 8.0 /10
Pickup Truck | Ford F150 or similar

Relevant Reviews on Budget Phoenix, Az Apo

B.Romero

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Intermediate | Chrysler 200 or similar
Reviewed: Mon, Nov 30, 2020
“Smooth Experience”
About Budget: 10.0 /10
Budget was extremely helpful in ensuring I was given a smooth rental car experience. I was very happy with the service they provided and the free upgrade to an SUV. Thanks Budget!
About QEEQ: 10.0 /10
Thanks QEEQ for making my rental car experience seamless and for providing the best rate!

View more >
Large SUV | ford Explorer 7 Seats or similar
Reviewed: Wed, Jan 8, 2020
About Budget: 7.7 /10
the car was great, the location was also good. only issue was that the lot at the airport is massive and badly numbered. takes ages to find the car. i upgraded to an f pace as they didnt have the exact car i ordered. the car was in the avis lot but they didnt tell me to look in that lot.
About QEEQ: 10.0 /10

D.Currie

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Tue, Jan 7, 2020
“Good, had to pay way more than expected.”
About Budget: 10.0 /10
Budget did not have the 7 passenger SUV available and offered a 5 passenger SUV, which wasn't what we reserved or needed. So i ended up paying 80% more for a large SUV, which was great but not what I reserved.
About QEEQ: 10.0 /10

Mel Brill

View more >
Full Size | Ford Fusion or similar
Reviewed: Fri, Sep 20, 2019
About Budget: 6.3 /10
Budget were terrible. I've used Alamo for years and never had a problem. The minute that we arrived and went to pick up the car Budget were creating problems. They wouldn't accommodate us with any of the things that Alamo do as a matter of course, such as adding on an extra driver. They then allocated one car to us whether we liked it or not, whereas Alamo always give us a big choice of cars to choose from. Finally, Budget added on $55.44 to our bill when we dropped the car off, which I only noticed yesterday. When I phoned them they were less than unhelpful. The guy told me that we had returned the car without any petrol which was completely untrue and a blatant lie. I filled up the tank on the way to the airport so the tank was full when we dropped the car off. The guy also told me that we had returned the car late and took no notice when I tried to explain that we had been stuck in heavy traffic on the way to the airport. I also explained that we had dropped car off two hours late to Alamo previously and that they had bot charged us a penny for it. After falsely accusing us of giving the car back with no petrol in it you would have thought that they would have completely waived the "late return" charge, but no they would only give a partial refund. I will never use Budget again if I can possibly help it and I will do my best to make sure that no-one else uses it.

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