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Live Chat Email Us Service Code: 2450455337

Horrible experience !

Reviewed: Wed, May 8, 2019
About FOX RENT A CAR: 2.0 /10
Let’s start off with the wait of an HOUR to be assisted. There was only ONE person at the counter. Thalia or whatever her name is at the counter that was working on Friday May 3rd at 9:30am is HORRIBLE ! She lacks manners, very RUDE &disrespectful. Deposit for the rental is a THOUSAND DOLLAR HOLD !! Which is beyond ridiculous ! I’ve used many other places &the deposit was nothing Ofer 500$. Never again will I use fox rental services
About QEEQ: 10.0 /10
Always low prices
Medium SUV | Kia Sportage or similar



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Compact | Toyota Corolla or similar
Reviewed: Fri, Jan 24, 2020
“Easy Rent Cars are great! Fox is easy to pick up/drop off.”
About FOX RENT A CAR: 10.0 /10
Fox needs to hire more customer service agents. Every time I have had to call them, I have been on hold for hours. They overcharged me from the amount quoted but after being on hold forever, I finally got the RUDEST customer service girl I have ever talked with. She fixed the issue and refunded me but she needs a new job!!!!
About QEEQ: 10.0 /10
Easy to book as always!


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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Dec 11, 2019
About FOX RENT A CAR: 7.0 /10
The car had auto locks but they provided no FOB so I had to manually lock and unloack the car for the duration. Long line at Tampa to pick up. Two of the four employees were chatting so much that only the other two were actually getting customers in and out of there. Less talking.. more working would be a huge benefit!
About QEEQ: 10.0 /10
Always easy to book.


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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Dec 3, 2019
About FOX RENT A CAR: 10.0 /10
They were awesome. Went out of their way for us. We would rent from them again!’

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Sat, Jun 1, 2019
“Cheap but poor service!”
About FOX RENT A CAR: 3.7 /10
Tried to pressure sell additional insurance. Wrong size car given had a mid size suv instead of large suv. Could never get through to Customer services on phone!!


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Special SUV | Jeep Wrangler or similar
Reviewed: Thu, Mar 14, 2019
About FOX RENT A CAR: 4.0 /10
No I didn't receive the jeep that was made with our reservation. The line was horrible and they only had 7 vehicles left when we got there. They said it didn't matter if we all had reservations or not and that their policy is first come first serve. It was the worst experience I have ever had renting a car. I will NOT ever or refer Fox Rental to anyone!!!!!

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