very nice ，and so good

Terrible experience as it took more than 2 hours to pick up the car. Only one person on the counter and two customers in front of me in the line. My turn came after 90 minutes. They came up with another addition of $46 to add to our own insurance and which was not listed when we had booked the rental. When we did the drop off we had to wait more than 30 mins for the shuttle. It is supposed to be pickup within 15 mins but the person on the first shuttle did not take us even though he was going to airport but not for our Airlines. He told us the next driver will take us for our airline which makes no sense. The second driver also tried to go the same that next driver will take you for United but we had to tell him we couldn’t wait another 15 mins so please drop us.

My experience would have been better if I did not have to drive a van with the advertisement on the hood and side of the vehicle. We hardly drove it so we would not be mistaken for a rental service car. A guest at our resort walked up the van thinking we were a driving service.

Dislike: Easy car rentals offers insurance on the booking but does not apply to US or PR only international because it is a third party not with green motion directly.

Like: Thank you for a pleasant and quick rental process. The San Diego green motion staff was very helpful and friendly. I will be returning to the green motion facility soon and in the meantime, I will pass on my positive experience to those I know who will be renting in San Diego. Thanks again! Please pass on the positive feedback to those who helped me out from the counter, to handing me my keys.

Like: The Car
Dislike: Nothing