QEEQ
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+1-8007618913
From Canada
+1-2897685366
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+44-1919179574
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+54-2657459025
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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-984-975
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+65-31585008
Live Chat Email Us Service Code: 7234727280

Disappointing

Reviewed: Wed, Jul 13, 2022
About Europcar: 5.0 /10
Our flight was delayed by a day so our original car wasn’t available and we were told only an upgrade was available costing $$$ over the original quote. Very disappointing as I rang QEEQ prior and was advised the same or smaller car would be available It cost me $700 extra over the original booking for 4 days hire !!!
About QEEQ: 8.0 /10
We got stung by Europcar as booked car not available despite advice received from QEEQ rep it would be. We missed a day booking due to cancelled flights but no credit provided
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We have forwarded your flight number to our supplier and required them to hold the car. But unfortunately due to peak season, they were unable to hold the car for such long time. If you have any questions, please kindly feel free to advise us.
Small SUV | Seat Arona or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

N.O'Hagan

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Compact | Volkswagen Golf or similar
Reviewed: Mon, Jul 22, 2019
“Petrol stations at Heathrow very hard to find near the drop off location.”
About Europcar: 9.0 /10
Staff at pickup we’re not very helpful
About QEEQ: 10.0 /10
Great service worked very well

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Compact | Vauxhall Astra or similar
Reviewed: Tue, Jun 11, 2019
“Great price, great service. Was cheaper than even the rental companies own websites.”
About Europcar: 10.0 /10
All good and quick.
About QEEQ: 10.0 /10
Love the price drop guarantee.

Peppy Dosanjh

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Small SUV | Nissan Qashqai or similar
Reviewed: Tue, Mar 5, 2019
“Upselling based on not having the car that you ordered”
About Europcar: 7.7 /10
Really disappointed with Europcar. Was told on arrival that they only have a Vauxhall Mokka, rather than the Qashqai. "Offered" an upgrade to an XC90, at just £90 per day as my choice wasn't available. Then offered a mercedes at an extra 50 per day. Still wanted my choice but was told the Mokka is the same. It definitely is not
About QEEQ: 10.0 /10

J.murcell

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Economy | Vauxhall Corsa or similar
Reviewed: Fri, Jan 19, 2018
“Great service/ easyrentcars”
About Europcar: 10.0 /10
Like: Easy straight forward no hidden charges

L.Aslam

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Intermediate | Skoda Superb or similar
Reviewed: Fri, Jan 5, 2018
“Easy Process”
About Europcar: 8.0 /10
Like: Well priced for size of car, well known rental company, quite a simple process overall.
Dislike: Car booked was a Skoda Superb or similar, which is quite a large car. Car issued was a Skoda Octavia, which is the next size down.

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