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Live Chat Email Us Service Code: 6366665277
Reviewed: Wed, Jul 13, 2022
About ZOOM: 9.0 /10
No tenía llanta de refacción. El chico que atendió muy paciente ya que mi inglés no es muy bueno .
About QEEQ: 10.0 /10
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Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on ZOOM Toronto Head Office


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Economy | Mazda 2 2 Doors or similar
Reviewed: Tue, Jul 12, 2022
“Easy seemless booking process. Downside was the distance of the offsite car pickup location.”
About ZOOM: 8.0 /10
The car was clean and staff were friendly and efficient. The biggest downside was the offsite location of the car pickup from the airport. I had to wait over 30 minutes for the shuttle to arrive after letting the rental agency know I was at the terminal. Overall it took almost 1.5hours from landing to car pickup. However that is probably reflected in the competitive pricing. I will use them again if I am travelling alone, but if travelling with a family and children then will opt for an airport pickup location.
About QEEQ: 10.0 /10


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Mini Van | Ford E350 12 Seats or similar
Reviewed: Tue, Sep 24, 2019
About ZOOM: 7.3 /10
The car was below expectation as was old and damaged no Ariel for radio, and wing mirror stuck on with tape


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Full Size | Toyota Camry or similar
Reviewed: Wed, Sep 4, 2019
“Poor service, bad customer care, pathetic experience, will never rent from Zoom again in my life”
About ZOOM: 2.0 /10
The car was dirty and not cleaned. It was a long wait and they were interested in selling the insurance. A pathetic argument was brought that my insurance is for Calgary only, so you had to buy the insurance from Zoom.


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Full Size | Toyota Camry or similar
Reviewed: Sat, Jul 27, 2019
“Was an OK experience”
About ZOOM: 6.0 /10
First i rented a Toyota Camry and i got a Hyundai sonata, and that was not that bad, when i was receiving the car there was a minor scratch in the right bottom corner that i told the Zoom about and they stated this is a minor thing but when i returned the car they stated that his is a new scratch and they made me pay $500 for it, this is unfair for 2 reasons 1 - i did not scratch the car 2 - i had a full insurance on the car. why did i pay almost the same amount of the car rental on the insurance if it does not cover me as for Zoom they need to reconsider their customer service policies and they have to be fair with customers
About QEEQ: 10.0 /10
I loved the application except one point that it was not clear that the car rental place was away from the airport.


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Compact | Chevrolet Cobalt or similar
Reviewed: Sat, Jul 20, 2019
“Staff were the best car hire experience I’ve had. Pleasant, easy to deal with, and funny to boot!”
About ZOOM: 9.7 /10
Good car, great experience. Car hire a little out of the way but not inconvenient - that element is 4/5, but otherwise all 5/5. Would come back every time.
About QEEQ: 10.0 /10

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