efficient and polite

Easy to work with. Convenient, especially with a last minute booking just after the NEW YEAR

Booking has always been easy through QEEQ, which is why I have continued to be a repeat customer. Cannot beat the prices that they offer.

L’employée lors de la prise du véhicule était de mauvaise humeur désagréable et non professionnelle. Il y avait des griffures pas annoncées que j’ai dû ajouter sur les remarques. Le GPS pas à jour une catastrophe et il s’éteignait tout le temps !!! Demandez un GPS intégré ...

Comparez ça vaut la peine...

Le personnel de Toronto n’est pas bilingues et nous a pas laisser le choix du véhicule qui restait à disposition alors que la réservation datais du mois d’avril et nous a offert en contrepartie le plein d’essence qui était en réalité vide . Donc très mécontent même si le véhicule était p’us Grand mais surtout plus bas . Mes reins s’en rappelles encore . Donc non !!!

Unbelievable or despicable that Budget and Hertz, which are probably different brands from the same company, hire only one employee each for pick-up desk. Especially at a time when a long haul flight (read with many passengers) lands. Hard to understand why pick-up procedures take so long. Took more than 60 minutes overall. And I was lucky to be 4 or 5th in the line. They must have been over 20 when I finished...

Good.

Like: Car was in good condition and worked well for our needs.
Dislike: Car was advertised as a Toyota but ended up a Ford. Inflexibility for adding a couple of hours beyond the exact 24h period - had a later flight to catch. An extra hour would have costed 50% of a full day - that's very poor customer service in my opinion.