Good experience

Usual attempt by man on counter when collected car to make us purchase even more insurance and he got stroppy when we refused it as we understood that we were already fully covered.

Price was high but hoping it will be a better price next time we book.

i love this hertz location - the staff is always super friendly and efficient. whenever i see this location as an option to book, as long as the price is relatively similar to other locations, i always book here.

The van wasn't available at the original pick up location. They ordered a Lyft for me and sent me to another location across the city that had a van. This delayed my trip by about an hour, but worked out ok. At the second location, I kept being told that I could not get the price of my Easyrentcar voucher, but I continued to say that I would not pay anything but the voucher price and eventually I was given it.

I was not given the contracted price at Hertz initially. I had a copy of my agreement. I kept being told, "I can not give you this price", but then they made good on it.

This utility van was exactly what we needed and the price was right!

It was great, completely met my expectations!

There was one man working, a line of people out the door, and unhappy customers everywhere. The first car they put me in was completely unclean and stank terribly of cigarette smoke. I had to ask for a different car, as I am a singer. They said they only thing left was this crappy Kia that had not been cleaned and had no gas. Because I was in a hurry after waiting an hour, I had to take it. What a mess.....