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+1-8007618913
Live chat Email us Service Code: 5469904208
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5469904208
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Plataforma QEEQ bien, BUDGET PV un fraude gigantesco

Reviewed: Thu, Nov 25, 2021
About Budget: 3.0 /10
Budget de Puerto Vallarta es un fraude espantoso. Nos lo advirtieron dos oficinas de rentas, pero quisimos creer que era la calidad de Budget que conocemos de USA. PESIMO, se tardaron demasiado en llevarnos a la oficina de recogida del auto (y pesima actitud), cuando llegamos nos pidieron documentacion y sacaron copias, pero sin decirnos los montos aunque pregunté. Cuando vino el tiempo de firmar el contrato, exigí el monto final y resulta que era más del doble porque según ellos había que pagar no-se-que seguros que insistían eran obligatorios. Pero al reclamar y pedir pruebas de la obligatoriedad, entonces vino el gerente a decirnos que no, que era por nuestra seguridad, bla bla bla... y entonces dijeron que no eran obligatorios pero que había que dejar un depósito groseramente alto (más de 200,000 mxn). Les pedimos que nos llevaran de regreso al aeropuerto y se hicieron tontos más de 40 minutos, hasta que nos enojamos y entonces nos llevaron de regreso. PESIMA EXPERIENCIA, una verguenza que tengan la marca Budget
About QEEQ: 8.0 /10
La plataforma muy bien, amigable, rapida. La malo, es que no verifican la veracidad de la informacion sobre las rentas.
Standard | Volkswagen Vento or similar

Relevant Reviews on Budget in Mexico

Blake Morton

View more >
Small SUV | Hyundai Kona or similar
Reviewed: Sun, Jan 15, 2017
About Budget: 2.0 /10
Upon arrival at the rental company, they demanded additional rental fees, claiming our rate was too low to be possible. We showed them our booking and held firm. After nearly an hour of arguing, we were finally allowed to take the car. However, it wasn't the Toyota we booked, but a smaller Renault estate car. Fortunately, one of our companions had lighter luggage, so we managed to fit the luggage of four people. To save time, we didn't insist further and just took the car and left.

R.Won Dolman

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Economy | Nissan March or similar
Reviewed: Wed, Apr 6, 2022
“Smooth and easy process”
About Budget: 9.0 /10
The staff were really helpful and super friendly
About QEEQ: 10.0 /10
Booking was easy and fast!

M.Pederson

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Standard | Volkswagen Vento or similar
Reviewed: Sun, Dec 6, 2020
“Bad start of the location that ended fine”
About Budget: 7.0 /10
At check-in it was horrible. Everything was included and paid for before we arrive. He said it didn’t include liability and wanted to charge $600 $600 more above and beyond what we already paid for the car even after showing him our voucher. He refused to take the Boucher I didn’t wanna argue with him anymore when he would not give us a car unless we signed. After 30 minutes Kathleen with him I signed the document and figured I’d take care of it when I got home. In the meantime I got in contact with QEEQ and they were very responsive. And returning the car I told them I was going to have an investigation as they wanted to charge me $600 more. I talked to a gal supervisor and it did get all resolved
About QEEQ: 10.0 /10
They were very responsive and said they would help us out with any issues

R.RUBIO

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Small SUV | Nissan X-Trail or similar
Reviewed: Tue, Feb 4, 2020
“Great experience with budget rental. Above and beyond service.”
About Budget: 10.0 /10
The car was excellent, the check in and check out process was great and the customer service was phenomenal. We could not be happier!! Thank you Budget.
About QEEQ: 10.0 /10

T.Jackson

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Intermediate | Volkswagen Vento 2doors or similar
Reviewed: Tue, Feb 19, 2019
About Budget: 6.7 /10
The only problem I had was with the 3rd party insurance since I was led to believe that it was included but at the counter I was told I had to pay an additional $20 per day.

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