Alamo is goede verhuurder. verkeerde info pick-up plaats

About Alamo: 8.0 /10
Zeer professioneel en klantvriendelijk. Alles ging vlot, auto was keurig schoon en ruim.
About QEEQ: 10.0 /10
We konden de pick up locatie niet vinden. In de mail stond dat deze in terminal was. Dit klopte echter niet en na telefonisch contact met Alamo werden we naar de juiste plek geïnstrueerd.
Reviewed: Fri, Aug 27, 2021
Small SUV | Nissan Qashqai or similar

Relevant Reviews on Alamo in Spain

Silvio Falcão

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Compact | Seat Leon or similar
About Alamo: 10.0 /10
Great company!
About QEEQ: 10.0 /10
First option ever
Reviewed: Sun, Sep 29, 2019


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Compact | Seat Leon or similar
“Great, easy, convenient”
About Alamo: 9.7 /10
We travel a lot and Alamo are the best and most reliable car rental company we found to date. Very professional and friendly staff. We are happy to pay that little bit extra for the better service and convenience with Alamo.
About QEEQ: 10.0 /10
App is great and easy to navigate. Always good deals. What’s not to like!
Reviewed: Thu, Aug 8, 2019

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Compact | Seat Leon or similar
“a bit disappointing”
About Alamo: 2.0 /10
The start was good... nice not-too-pushy salesguy upselled better car for reasonable 12 euros/day. When I asked "is this final price?" he confirmed but later charged 12 eur+VAT/day instead. Nice tactic that is usually used in third-world countries. Shame on you. They were supposed to give car with full tank, but instead it was at 20%. They instructed me to return it with the same tank (I returned it with 30%) but then they still charged for fuel and 'refueling fee'. Luckily, after 2 weeks of fighting I got this refunded but to be honest they should have paid *me* for the extra fuel. Whatever. Also the car was not cleaned (it wasn't dirty, but it wasn't clean either). Anyway, I saw they were *trying* to offer good service, so it's not all bad.
Reviewed: Fri, Jun 14, 2019

Danny and Andreea

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Premium | Mercedes-Benz C Class or similar
“Very warm, welcoming and efficient staff”
About Alamo: 9.6 /10
Like: I was picked up from the airport terminal by a really professional and friendly employee. My flight arrival at Malaga airport was delayed by over an hour and opening time for Alamo/Enterprise had already passed. In spite of this, I pleasantly found that 2 of the hire company's employees waited for me and were very efficient and friendly inspite of my late arrival. They were not only past their closing time, but were extremely professional and efficient as well as very welcoming and personable. It was such a breath of fresh air being greeted by them (I'm so sorry I didn't memorize their names) after an eventful and tiring day - having left my house very early in the morning for an 8 hour shift at work, only to then rush to London St Pancras station in order to catch the 5pm service to Luton Airport and then find upon my arrival there that all trains had been cancelled. Then having travelled to Victoria Station across town to try and catch a useless coach that wasn't even stopping at the airport but in Luton Town centre instead. Eventually, when we reached the airport after a £70 uber trip, only to find that the Easy Jet flight to Malaga was delayed. Again, having been waited on, picked up and served so efficiently and warmly by the 2 Alamo employees who stayed behind over their time at work, was a breath of fresh air among so many bad experiences with other car rental companies elsewhere in Spain and beyond. Thank you guys - keep up the quality of service you have provided me with and you will have my custom for a very long time. So sorry I can't remember your names.
Reviewed: Fri, Aug 31, 2018


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Compact | Volvo V40 or similar
“Easy and Friendly Car Hire”
About Alamo: 10.0 /10
Like: The helpfulness , staff knowledge about car , the offer to switch the Sat Nat to my language a great help
Dislike: Nothing , one of the easiest collection and drop off of a rental car I have ever done
Reviewed: Thu, Aug 23, 2018

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