Dislike: At the counter people weren't waiting us.
Almost impossible to contact the local car rental counter ( never answering the phone, almost tried 20 times, neither the emails...10 sent without answer)
Like: Efficciency of the site, easy to select a car with options. NO SURPRISE on the price. A very good surprise!!!! I'll contact them again for my next trip. Dislike: At the counter people weren't waiting us.
Almost impossible to contact the local car rental counter ( never answering the phone, almost tried 20 times, neither the emails...10 sent without answer)
Long wait to get the car and first representative with whom I spoke (on Sunday 29 @20:30) failed to be helpful with an issue I had related to the deposit.
About QEEQ:9.0/10
It was hard to clarify with customer care representatives if another main driver would be insured by a reservation from my account.
Need to update pick up point, no longer in town now by the mariner.
About QEEQ:10.0/10
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Europcar Viana do castello
Dislike: At the counter people weren't waiting us. Almost impossible to contact the local car rental counter ( never answering the phone, almost tried 20 times, neither the emails...10 sent without answer)
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