CALGARY CAR RENTAL REVIEWS

Staff were great, car was great although not the sedan we expected, extremely easy drop off and pick up.

Booking was easy, was a bit concerned by the style of the emails I received as the fonts and format of them looked a bit scam-like, however this turned out to be unfounded as qeeq were great and have good tips and advice.

Easy to coordinate with. Always organized and easy to get a hold of shuttle. Staff was super friendly as usual

Super easy to book. The prices are wonderful and very affordable.

Too expensive

N/a

N/a

The car had invalid printed insurance. When I called Routes, they emailed me an invalid digital copy. I had to scrap my plans that day, took photos of the invalid insurance.

Worked fine.

Very happy with the car

I had already purchased insurance and she tried to convince me I needed more. I was not pleased with that.

Staff was very helpful and made the process seaming and smooth.

The wait time at pick up was too long. The competitor cleared the line whilst only two customers were dealt with by Herrz. The car condition was not as originally noted, but was rectified when brought to the attention of staff. We were 45 minutes later than planned leaving the Hire car park. The drop off process was very quick and seamless. The car was very comfortable and perfect for our trip. Staff were friendly and polite.

The booking platform was effective. Once booking made, however, I continued to see recommendations for my booked dates on the app.

Excellent car and friendly service at Calgary

I cannot think of any way this experience could be improved upon. Thank you!

Very smooth, thank you.

They close at 8pm. I was late by 5 minutes due to my luggage being lost and had to book a room for the night

The reps in USA were not helpful. Called me the next day to tell me they couldn’t help —I had already had the car for 8 hours.

Car a bit basic, no airplay. Service great.

Easy to use as always

I thought I could get Nisssan car but the customer service representative gave me another car without explanation. Moreover, my deposit hasn’t been refunded for more than 10 days. I need to call Thrifty again for clarification.

The car exceeded expectations and the lady who served us at the car collection point was very helpful and pleasant.

First time used platform and all went well.

El coche era el modelo exacto de la reserva. Genial porque tenía un maletero enorme que es lo que necesitaba.

Ningún problema en todo el proceso. Reserva sencilla y fiable

Thierry proved to be a really good company, our hire care was really new and perfect for our needs. Bit slow service at pick up but to be fair it was Sunday evening and only one member of staff. But collection was really simple and quick. Would use again without hesitation

QEEQ proved to be very effective and good value. I was a little confused as to what service QEEQ actually provided but went with the process and got a hire car at good value so I’m happy!

Amazinggggggggggggggg

Gooood

The car was broken down in the road, with check engine light on, and strong gas smelling. We have to call the road assistant to report the issue and waiting for 3 hours to get answer with the next day to have the replacement car. We end up with one more day stay in our intermedia hotel in Jasper and can not cancel that day hotel in Kamloops. So we wasted 500 CAD (Jasper hotel) + 300 CAD (Kamloops hotel) plus one more day stuck in Jasper in the mountain. This is horrible because of the bad condition of the rental car.

Good platform to do the car rental and hotel booking.

Counter staff excellent, would definitely hire from thrifty/hertz again. Could not be happier with the service provided. A selection of cars offered to me, process explained and additional insurances offered to ensure full coverage.

I was supported all the way through my booking, when I had an ammendment QEEQ followed this up with a call and also followed up me collecting the hire car to ensure I was successful and happy. Extremely pleased with this service.