DUBAI CAR RENTAL REVIEWS

Useless real drama returning the car so annoying incurring cost for international phone calls from my phone as the office was closed and had to return to another location that would have been fine if they had bothered to contact me I mean they had ALL MY CONTACT DETAILS USELESS will never use again they simply don’t care

Was the best price as the time

A charge was charged to my credit card after car is returned. I sent an email to obtain charge breakdown but haven’t heard anything back. I expected that there would be an email of charge breakdown before credit card charges.

Super easy to use

Staff could’ve been more helpful by opening the door when they can see I'm trying to push a trolley & my wife’s pushing a baby pram. Car wasn’t cleaned either & we had to ask for water when previous rental companies in Dubai provide these without asking

Fast pick up and drop off process. Friendly stuff. Brand new car.

The easiest website for car rentals. Free offline navigation app. Message reply under 1 hour. We are really happy of the services that easyrentcars provided to us.

Everything was good and friendly

Thanks for EasyRentCars you are excellent rental car

Don’t have the car I wanted

Good

Very good company !

I waited more time to get the car because they late , The car rental employee was rude .

Your company very nice This fast time I rent car from Tom Bout I found every think good Price and reaction Always will rent car from you Thanks

The car was very good. Very compact. Easy to drive. It served us well during our stay

The amount held on the credit card and the time it takes to release it.

The treatment was perfect, they provided higher class car than reserved, car is brand new nd very clean, the only problem the the deposit amount will take more 20 days to return, which is too much, traffic report can be received within 5 days max!!

really professional people

you are the best ... keep up the good job

I was not provided with the 'guaranteed car I booked' instead it was a lower spec similar sized car. Had to pay the Hidden cost of airport parking! Have not received my security deposit back yet, which instead of Holding on my credit card, they actually deducted. Now when it has been 3 weeks and I have asked for it back, they are making up excuses that Dubai is in Lockdown. Whereas the newspapers are stating the malls are open, just for a few hours less. Furthermore refund is meant to be an online process Anyways! He even took pictures of my credit card and passport with his personal mobile phone, and showed me that he had done the same for other customers.

Counter staff was very helpful.

Price drop protector should be available for all rental companies not for few.

The Car that we rental is extremely new. The counter staff are so helpful and explains every needed to know in details.

Easy Booking, reliable and trustworthy.

Great services.

Great service but you need to have customer service for local telephone numbers

Get the car process efficiency , pick up location , car condition is average

EasyRentCars app easy to use for booking

Vehicles cannot be returned at T2 in Dubai Airport. Customers need to take a taxi to T2 from T1 or T3

Excellent

Excellent

Nice prices in comparison with other rental companies, new and clean car, helpful customer service

Easy to book & you can pay partially or at the counter