DUBAI CAR RENTAL REVIEWS

Useless real drama returning the car so annoying incurring cost for international phone calls from my phone as the office was closed and had to return to another location that would have been fine if they had bothered to contact me I mean they had ALL MY CONTACT DETAILS USELESS will never use again they simply don’t care

Was the best price as the time

I think Mr Punit Anand should be singled out for commendation. He is an asset to Autostrad

Autostred hae charged 50% me additional money without any explanation

I waited a long time to get the car

Even though the staff at the counter at the terminal and the staff at car delivery were friendly, I was disappointed with two aspects. First, I booked a hybrid car, and the staff member mentioned that since I came about one and a half hour early they will not have the car. So I got a normal gasoline car instead. Secondly, the vehicle took more than half an hour to arrive at the delivery station after I reached there, which is totally unacceptable. By the time I received the vehicle, it was only 30 minutes before my original booking time, so there was no reason not to have the exact car I booked. I think they did not have the type of vehicle anyways. I was disappointed with the service. it was not what I expected from a reputable agency like Hertz.

Great service. I would like you to take my issue with Hertz as I did not get the service I paid for.

They kindly upgraded me to a larger car. Service excellent

All good

There were too many unplanned charges here and there attached to this rental.

Price never dropped, I don't know why but the overall experience was good.

The car was virtually new as it was a 2022 car. However the engine was too small for the size of the car and with a full load the car was struggling a bit. Also I landed in T2 at Dubai airport and had to hire a taxi with all my luggage to T1 to pick up the car. The process at the registration dest took nearly 1.5 hours as there was only one person at the desk and it was taking too long to deal with customers, baring in mind that only three customers were in front of me. The customers we haggling the price of the rental and this took a long time. It took us more than 3 hours to get into the car which was very tiring and not acceptable.

I did contact QEEQ staff and were very prompt in replying to me but there was nothing they can do to address the issues above. I feel that you need to have a desk at all terminals at Dubai Airport.

europe car charged me the full amount even i mentioned to them that you charged me 104$ and i have to pay the rest but they said that nothing was paid, please send me clarification about this issue. thanks, jamal

amazing

Got a free upgrade..the car was good and the staff was helpful . recommend..though I guess need more clarity on toll and fines while dropping off car

Very nice brand new car.

Good price and booking experience.

Pick up location if you are coming from terminal 3 with family and kid is very inconvenient. It should mention terminal while booking.

Pick and drop off could be more quicker compared to other providers on site. But staff were very friendly and accommodative.

Car did not have Android Auto/Car Play

I try this company first and last time in my life they blocked heavy amount from my credit card No any damages I remember i made some 2 or 3 mistakes and I received different types of fines from THIRFTY OFFICAL EMAIL 4 days ago I returned the car they still are sending dummy email for fines Not sending any offical letter from UAE police Any evidence not proof on UAE Online system If i asked to Thirfty they asked we have already paid thats why not showing on system Half an hour ago I received email and daily checking UAE Online system their no any complaints Thats is the best way to earn money for this types of company So pls be careful

I m diamond customer and using qeeq since 3 years

The pickup counter is at T3 DXB Airport. T1 is temporarily closed and if you arrive at T2 like I did, then you need to get to T3 yourself.

So much quicker to hire a car here then in Abu Dhabi

As ever no price drop never had it EVER

Excellent car and cleanliness. They scour the car for any mark whatsoever! They look with a fine tooth comb. In fairness they do this at checkout and check in. Make sure you video car yourself at start

Hertz was great experience.

No issues to report.