The woman at the Europcar stop was absolutely wonderful! She helped me to choose a car that would best fit my needs and made the renting experience very easy. She went above and beyond and gave me some great travel recommendations. Also, I loved the car she connected me with (I had initially chosen a different car). I would 100% recommend!!
“As a whole it was OK and I'd probly cut out the middle man and book direct to save any confusion”
About OK Mobility:10.0/10
The whole experience was simple no dramas
About QEEQ:10.0/10
The information I recieved was incorrect,at the airport I was told to wait at E16,E17 infact it was E7 for the shuttle,it also doesn't mention that you have to pay extra to cover any damage to the rental car!
Long wait at the Cicar desk, although each position was attended. Vehicle (Fiat 500) was inadequate for the hills in Tenerife. (This was my fault, not Cicar's)
About QEEQ:8.0/10
Fine. Price drop protector was interesting option.
Budget at Tenerife South is by far the best hire company with a spacious site, lots of booking staff and almost new- if not new cars on offer!- I now make a bee line to them
About QEEQ:10.0/10
Just - The best! I loaded up my polo up with flat packs from Ikea and built my mum a dining table and six chairs- saved the cost of transportation in the hire alone!!- Magic
“Overall good experience, usual issue of finding shuttle bus on arrival. Accurate instructions plz”
About GoByCar:8.0/10
Didn’t meet with any agent / rep in the terminal at pick up as instructed, we asked locals for directions to the Gobycar shuttle and luckily they were able to help us and tell us where to go. Shuttle bus parked at bay E3 for information. Please update for other users as to the instructions as there may have been other renters not so proactive and waiting around in terminal for agent. Other than that it was a straight forward process and got an upgrade to vehicle for free. Person on desk was friendly and helpful
About QEEQ:10.0/10
All good easy booking process but would have been good to get a comparison with other sites of rental costs
Yeah all worked as it should. A very well used Opel Crossland is not an Audi A2 but it worked for me. Car had plenty of dings in it, but this is normal in Tenerife. Car was fine in all respects, other than a dragging brake. Return process simple and a very helpful guy looked after me. Deposit was a bit steep, but it was only pre-authorised and was removed soon after return.
About QEEQ:10.0/10
QEEQ's site is complex. The price you see in the summary is rarely the price you pay and the it is a nuisance to have to go through it all and uncheck the boxes. Better would be to hold a profile of a user's preferences and work on that basis. Otherwise process is fine.
“Would book through qeeq again but probably avoid goldcar”
About GOLDCAR:7.0/10
Quite pushy with the sell up insurance and clearly weren't happy with me refusing it. I had to point out quite a few damages that weren't on the original damage report. Two days after dropping the car back off they rang me to ask why I hadn't dropped it off yet, I told them when/where I dropped it off, they have emailed me with the end of hire report so guessing it was just an error but they haven't rang back to explain or apologise.
The pick up process was most difficult. It was a ticket system but was not communicated so we stood in a crowd for 15 min before we realised. Then there was only 2 staff and it was very slow. We sat on the floor waiting. Then they didn’t take AMEX, which is ridiculous as it is a worldwide accepted card.
I had an email confirming that the the car was off hired and returned with no new damage on the off hire due day (10 11 22)
The company has tried to charge my card €720.05 yesterday (10 19 22) with no explanation. Fortunately I use a travel debit card with not much credit and so was declined!
I would like an explanation from the hire company please.
Good service, prompt pick-up from airport although the instructions for the location of the bus were not exactly accurate.
Good car and great value for money.
About QEEQ:10.0/10
Very easy to use website and great value for money especially with the discount for points.
No hassles at all.
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