CHRISTCHURCH CAR RENTAL REVIEWS

Under staff at counter.

Nice and friendly staff at Snap offices but out of hours pickup staff was very unhelpful. Unfortunately, no car seat was provided despite ringing to confirm the day before - a real pain when you arrive at 10pm. Drop off location in Queenstown was not updated either so chasing our tails before getting to the airport was also frustrating. Impossible to reach them on the phone without having to wait minimum 30 min. Probably wouldn't use them again.

Total amount to be paid at the counter was higher than advised by Qeeq when booking.

great value car ran great

空港に迎え来るまでにかなりの時間1時間半から2時間が掛かっていた こちらは便も伝えているし、待っていても良いのではないかとも思う。

Staff were polite and prompt and explained what was required clearly.

Easy to book

car was great pick up was great had to wait a while to do the paperwork as only 1 man doing all jobs

look to have more than one person doing everything

They rang me to say the shuttle was on the way to pick me up, smooth pick up of car, polite and efficient. Toyota yaris was great for 2 of us. Very happy.

Easy platform to use, clear on options available.

More attendance staff to introduce the car conditions and pre-inspections with the clients,

1. Spacious 2. Not a saving fuel Car but it is expected 3. Easy to manage

Smooth and Customer oriented. And most of all i can Find cheaper spacious Car for five of us

Booked Suzuki swift but they gave me Nissan latio which is in poor condition, I don’t want to argue with them as I was getting late for my business meeting.

The staff were helpful but the car was garbage and dangerous and shouldn't be rented out

Good as gold

Counter staff was very efficient but handling all the people waiting for their cars with no assistance was clearly not easy.

I called 7 times before someone answered to come and pick me up.

Great staff. The car needed some small things fixed. It needs a wheel alignment as it does pull to the left, the lights are poor for night driving.

Europcar Queenstown 034425887 Georgie (Europcar Christchurch airport) who helped us when we collected the car from Christchurch was awesome. She was so friendly and helpful. She allocated a brand new KIA Carnival for us (mileage was only 20 Km) which was a wonderful surprise. The car was so spacious and had all of the safety features that you expect from 2022 model. The ride was so smooth and comfortable for 6 people. I was so reluctant to return it at the end of our trip

Easy booking process. They were so helpful when I had to cancel the booking with one rental company and made a new booking with another rental company.

Car was great, staff were great. SAT NAV was rubbish and needed updating or THROWING OUT!

It works well, GOT SOME GREAT DEALS except when I need to contact the car rental company. without using a phone. The online does not allow me to change a date of pick up. It sends me to the phone APP BUT SOME OF US DON'T HAVE PHONE SERVICE IN A FOREIGN COUNTRY...ONLY wIfI. Also I cannot use my vouchers without a phone APP.

Good

Good

Scotties staff were excellent and accommodating when I called with unique questions. Easy collection, easy drop-off. Understanding about a mix up with time zones and helped me out.

Booking was smooth and easy. The emails received could include more info, or possibly a calendar invitation for the booking but otherwise great and easy service.

Not at all, the Camry was not available. I was given only one choice with a 15 year-old Corolla or top-up 5 times the stated amount for an SUV 1. The key fob was wobbly and failed to remotely lock and unlock the door midway through the rental period 2. Overall car condition was peppered with scratches and dents 3. Front left fog light missing

Only the insurance coverage is good. Other then that, I could not get an equal Camry replacement

Perfectly suited to my day trip to Christchurch