CANCUN CAR RENTAL REVIEWS

Eerie car don’t respect the conditions I have tu pay more Mony for insurance and the rent was the more expensive rent I paid in hole my life, very very bad!!! Experience

Had to purchase extra third party insurance as my insurance wasn’t recognized - not pleased with value. One Alamo personnel backed one rental car into another!

forced to buy insurance!

Pésimo, me estafaron. A las 12.30 AM me obligaron a sacar un seguro pero en verdad estaban encubriendo un upgrade y el combustible. Ya hice el reclamo, no lo recomiendo.

MEX insisted that I purchase their insurance package even though I had already purchased through EasyRent. After showing my EasyRent insurance certificate, they informed me that the MEX insurance was still required, but reimbursable by EasyRent.

They told me that all the coverage y had with EasyRentCars it didn’t work, so I had to pay doble for the coverages.

Is ok

Hertz made Me wait for 20 mins to be serviced, gave me a Micra basic car although I paid for a better car and I had to spend 20 mins registration and waited 40 mins for my car after in the 35+ degrees

Service was a bit strange. Representative at the desk told us that as soon as he saw us, millenials, he knew we wouldn't be giving him any commission. Also, they give you the car absolutely empty of fuel and there is no fuel station around. They know it's impossible to bring back a car empty so they make profit on the fact that people bring back the car with fuel in it...

Cheap options which is great.

They had me pay for liability again and I spent thrice the amount I reserved the car for. MEX is charging the exchange rate as well for charges made in pesos which is unreasonable when questioned. I had very bad experience with MEX

Mex salesperson, kept telling me that since I purchased insurance through EasyRentCars, I was not insured locally and that I would have to buy insurance through them. I insisted I was already covered, because what I bought from EasyRentCar and due to another travel policy on my Credit card, and they very unwillingly let me leave but only after putting down a very hefty cash deposit which would have been lost if any accidents. It made the experience a pain and I felt like I was being preyed upon. (Even though I spoke Spanish and was very nice to them.)

Waited over an hour. Refused our insurance so had to pay £150 or not be allowed to take the car

Price was amazing and the staff were wonderful. Not pushy when it came to the extras, which is really great!

Waited a long time customer service sucked over charge me for everything! I was charged $200 more for a car and service was absolutely terrible never again will I use this garbage service!!

So far the best we've tried in Cancun Airport! Friendly staff, faster process than Hertz or Entreprise, recent vehicle in good condition. Go for it!

A l'aéroport aucune indication pour trouver mex apres avoir demandé à plusieurs personnes Attente de 2h dans l'agence 3 personnes en plus ont eu le même problème qui est des frais en plus pour la carte bleue

I waited too long to get my car and people were rude

The agent there want me to decline the insurance i buy from eassyrent and but the same one. And he tRy to scare u, so you buy his insurance which is more expensive. Worst service

Had to wait long time as or was verf busy. Think toon tot al 1.5hrs. Also the requested dodge journey was not available. Got toyota avensis type.

Quicker service

Be very careful of their tricks to sell you upgrades. They said they would fill in full tank of gas for a cheaper rate than outside fuel stations, they said that fuel level is very low and they suggest taking the initial full tank fuel package. I declined this package, when I get to the car I rented, the fuel is already at full level.

Very bad experience overall. The car rate was $20 a day. They wanted to charge me $110 a day for insurance. I have to get a car somewhere else. Terrible company.