Muito boa

Car exceeded my expectations! Very clean and very low mileage. Less the 6 months old. I didn't like being charged extra for winter tyres. I had mentioned I was driving Luxembourg time I was paying for the car. Its beyond their control, just miscommunication. I will give them 9.75 out of 10

Very competitive pricing and good range of options. Well tailored cars for my options.

Upgraded my car to a SUV. Very fast service, especially on drop-off at the airport.

Great car rental will use them again

Pick up was smooth and drive to destination was fine. Unfortunately the car would not start for our return journey to the airport and I had to call assistance which took over an hour to arrive (not Alamo's fault). The return drive was very stressful and we arrived with only 35 minutes to our actual flight departure. We therefore did not have time to put petrol in the car or we would have missed the flight. The system automatically billed us for the higher refuelling cost but, after contacting customer service, they charged only for the fuel and refunded the additional charge. After having received shocking customer service from Alamo/Enterprise Spain after a hire last summer, I was very pleased to receive such positive, fair and rapid customer service from Alamo Netherlands.

i made a mistake when i booked online to indicate a pickup time and it reverted to 12 noon,i arrived there at 845 and when he noticed the mistake he told me he had no cars to give me ,except a top of the line with all bells and whistles for only 10.00euro more a day for 8 day's when i explained to him that the 2 times before i rented from then it did not pose a problem his answer was THAT IS YOUR PROBLEM and than told me further that the car i had reserved would be available in about 3 hours and could wait in the public seating in front of their office ,i sat there for 2 hours WAS NOT IMPRESSED