Like: I liked the time spent picking up the car. The attendant was quick but still friendly and had me on my way in no time. Was also very helpful. Dislike: There was nothing that I didn't like.
Toll pass did not work properly so i had paid toll of 6.25$ near dulles airport toll but i did not get any receipt from toll people so i did not submit to thrifty. They did not refund my money back.
The staff the day before of my pick up was rude, I want to pick up my car the day before paying the difference and they say that is not possible, because they didn't have cars available even when they have a big sign that said "cars available". I had to return the next day.
Like: The person in the Alamo office helped me to configure the car (folding down and stowing the seats in the van--it was a BIG job that I never would have accomplished on my own). I think his name is Mohamed. Dislike: Nothing.
Like: The vehicle was exactly what we reserved,we have a little problem,we had to change the oil,but it was a 40 minute of "trouble",everything else was great. Dislike: The time what we spent finding out on customer service what to do with a car when the engine control lamp showed up.
The lady at the pick-up counter was probably having a bad day.
The car itself was fine, ran smoothly and I had no problems
Dropping off in JFK was a bit of a mess as there were too many cars being returned at the same time, and only 1 staff working (who was very hardworking)
Like: helpfully customer service Dislike: that the airplane was late and the counter closes at 12 midnight. this cause me to get a ride more than 30 miles away and get a ride back later on in the day
Car rental locations (incl. in-airport & off-airport)
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T.Daniels
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View more >Dislike: There was nothing that I didn't like.
m.bagareddygari
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View more >A.ROBAINA
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View more >J. Smith
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View more >Dislike: Nothing not to like. Everything was top notch.
K.shea
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View more >Dislike: Nothing.
t.luojunfeng
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View more >John S.
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View more >M.Hadi
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View more >L.Pek
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View more >Dislike: The time what we spent finding out on customer service what to do with a car when the engine control lamp showed up.
Dico
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View more >T.Christie
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View more >Dislike: that the airplane was late and the counter closes at 12 midnight. this cause me to get a ride more than 30 miles away and get a ride back later on in the day
J.Rodes
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