“Easyrentcars did its job - Avis left a lot to be desired.”
About AVIS:5.7/10
Wait was long to get Rental, Car smelt of smoke and was full of dog hair. was pointed to car and had to take 2 kids, 2 car seats and luggage across the car park to find it. was charged for prepaid gas when i said I did not want it. Was told I would be refunded but 4 days later no sign of refund. Was not made aware of a $100 holding fee when renting the vehicle either.
About QEEQ:10.0/10
Price drop protector hasn't come into effect in either rentals I have tried. Easy to rent and prepay and quick confirmation
“Ok. Confusion over pick up location when booked. Two locations referred to in original supplied docu”
About AVIS:7.0/10
Location not the easiest to find. Signposting could be improved. Car type was upgraded I believe due to the lack of available vehicles. Some damage to supplied vehicle. Windows were filthy internally.
After I specifically asked if there were any charges beyond what I prepaid, I was told no. However, in the end, I was charged nearly 30 dollars. This 30-dollar insurance fee was neither explained nor asked if I needed it. I even asked before signing, but this just feels like taking advantage of me not reading the English contract. Even if I did read it, it wouldn't have helped—they just lied.
“San Francisco Road Trip - Los Angeles to Washington by Air - Road Trip to Buffalo - Road Trip to New”
About AVIS:6.0/10
The queues at Avis locations are usually very long, but this location had a relatively short wait time. I’ve rented cars many times, and extra sales pitches are common. This time, they only added a fee for an additional driver, which was acceptable.
The counter staff did not seem very friendly but were helpful. The car had lots of little dings and scratches which I had to point out to the guard at the gate.
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