Toll pass did not work properly so i had paid toll of 6.25$ near dulles airport toll but i did not get any receipt from toll people so i did not submit to thrifty. They did not refund my money back.
The staff the day before of my pick up was rude, I want to pick up my car the day before paying the difference and they say that is not possible, because they didn't have cars available even when they have a big sign that said "cars available". I had to return the next day.
“This would have been perfect if not for thriftys rude staff”
About Thrifty:8.0/10
The counter staff was extremely rude. Same with the person checking the car upon return. Absolutely zero customer service. Plus extreme up selling with outrageous prices.
Pickup was simple but beware of hidden prices. Ended up paying about $100 extra than planned at the checkout. Cars were in pretty poor condition from their apparent cleaning - wasn't prompted to fill in a damage form and the company offered me little support in advance with Florida toll roads
Like: helpfully customer service Dislike: that the airplane was late and the counter closes at 12 midnight. this cause me to get a ride more than 30 miles away and get a ride back later on in the day
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View more >Dislike: that the airplane was late and the counter closes at 12 midnight. this cause me to get a ride more than 30 miles away and get a ride back later on in the day
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