United Kingdom Car Rentals

Upgraded on arrival, slight confusion over where to leave the car on drop off, but was able to speak to someone there even though it was early.

Return check in involved waiting in cold car park while very pleasant man went through his job, but was that necessary that I had to be there? On other hires I just dump the keys, or else someone is checking the car as soon as I pull up and start offloading the bags.

The only problem we had with the car was a flat tyre on the motorway. Which as the car did not have a spare tyre resulted in a three hour wait at the side of the motorway and we had get the tyre replaced at a cost of 204 pounds. As we had paid for zero excess this was refunded by the hire company. Some to think about when hiring a car. Arnold Clark were helpful and the service was quick and efficient.

If You have any problem any kind of problem everything becomes a nightmare.

The pick-up point was at the far end of the car park which would have been a fag had I had more luggage. The staff were cheerful and friendly and Tony did his job very well.

Offered an upgrade at pick up. Although this was additional cost the car was terrific. The staff were polite and very helpful,

They gave me a free upgrade. Happy with the service. Would be better if they were more closer to the airport.

Got a good upgrade to a Hybrid car that was excellent

Both of the staff excellent, helped a lot, give a good explanation, especially when we returned the car, we are in hurry to catch the train to Paris, he willing to help & send us to the nearest train station, if not we definitely will missed the train.. tq so much!

Vi blev debiterade för en saknad del inne i fordonet som vi inte hade kännedom om när vi hämtade fordonet. Personen som mottog fordonet sa att han måste notera bristen, men inte skulle debitera oss, vilket man sedan gjorde. Vi har bett om att få pengarna tillbaka.

Great service quality car hassle free

Great team at collection and drop off

I have a very good experiences on the car rental . when return car the Staff Name Marina . she was perfect and she guild us the best and help to drop us at the station. Additionally , I have a very good and comfortable driving with the car .

Got a free udgrade which was very much appreciated. The car was great and the pick up process at the counter incredibly quick. Not sure if this was because I had signed up for the Budget Quick Pass but it really worked. Faultless service and car.

Staff overselling upgrades and unable to process deposit due to machine error twice

The counter staff, both at pick up and drop off, were amazing. I cannot praise them highly enough.

So I had an issue with my credit card PIN number but the staff did all they could to help.

Counter staff were excellent and the drop off was so quick and easy. The shuttle bus was great too , can’t recommend Avis Heathrow enough.

Exceeded my expectation, smooth transition of booking and handover of car the best one i had ever.. Great staff, Great deals totally worth the time....

Everything went perfectly

Car a bit old and stained seats inside

Everything was quick and convenient. I took pictures of a few blemishes prior to driving the car but this was unnecessary. A very good experience!

I was so impressed by Rodney who assisted at Europcar. He was polite, friendly and went above and beyond. I was very happy with the upgrade he gave and made my day. Rodney is by far a credit to Europcar and will certainly be using them in the future. Nothing is too much trouble for him, thank you!

The car at Keddys exceeded my expectations, the guy in the office was very efficient and pleasant. Totally nice experience. The drop off was just as pleasant.

Easirent we’re very efficient lovely helpful staff. Car very clean. Great service

I had an upgrade which was great which was offered by the helpful agent,iam glad i did

The car I received exceeded my expectations. I was very happy with it. However the car collection took a very long time. We lost a large part of our day especially because the shuttle bus took an hour to arrive and then made lots of stops before we arrived at Green Motion. There was hardly any fuel in the car so I had to quickly find a gas station to avoid breaking down.

The car had damage on the back left of the boot which I told the staff about before I drove off. There was a message on the dashboard saying service required-4500 miles and then I noticed another message saying washer fluid required Clearly this car had not been checked over before I had it

Efficient,friendly, helpful

excellent staff

Car was fine

The agent at the check in desk was very helpful.

The car was much better than we expected.

The friendly professionalism of the yellow taxi (van) driver, on pick up and drop off was awesome. I ordered a Kia Ceed, which is classed as a crossover SUV. The Toyota Corolla I was given, describes itself, in its manual, as a sports hatchback, and being a hybrid, carried batteries below it's rear seat and boot. The resulting boot space was pathetic, barely accepting one large case. The second large case, and two smaller cases were placed along the rear seat, a dangerous option in the event of a forward collision.

Tires kept loosing air so had to keep filling

Excellent staff at the Europcar counter very friendly and helpful, processed quickly, location is good. Car was just awful I've hired and driven alot of cars and without question the Vauxhall Crossland X is the worst car I've ever driven, 3700rpm at 70mph in top gear thing was screaming, gearbox felt like it was outta Kombi, ratios are horrendous, terrible fuel economy and pretty sure it wasn't firing on all 4 cylinders.

The first car was significantly damaged on collection which wasn't noticed until the day after due to darkness and torential rain. This car should never have been issued to us. However, once contacting them they immediately changed the vehicle and were really helpful.

Direi vergognoso in quanto il noleggio di quest’auto mi è costato 108 euro più 305 euro per 2 giorni…412 euro??sconsiglio vivamente

The service and staff were excellent and I highly recommend booking with Alamo.

Given a free upgrade very nice gesture!

Very pleased with the service, staff were very accommodating, polite and helpful, the car was rented at a very reasonable price, and the car ran perfectly without any issues. What’s not to like

Although not the car we booked, it was sufficient for our needs and very economical. Pick up and drop off was very easy, with online check-in.

Car was ample for out requiems. Avis staff was very helpful.

Hired car for Northern Ireland whose road signs are mph. Was given south plates and a Speedo only in kmh Unusable. Counter staff told me to email a complaint. Useless

The whole process was quick and easy. All the staff I encountered were extremely polite, friendly and professional. I will definitely use Europcar again and will highly recommend to family, friends and colleagues.

The only issue we have was only while picking up the car. We came on time at 9am however the car was not ready. We have to wait for them to clean the car and we told them that we were rushing. Once we get the car, we ask the staff if we need to do anything else, complete the paper work or make any deposit payment twice but he said ni. We left the place and we got a call asking is to turn back. It’s a miss communication internallh they need our credit card details for deposit. We cant turn back and I have to provide my details via the phone. Service at this Centre definately need to be improved.

Very smooth transaction, the car was clean and comfortable. Would recommend

Excellent service from the young Eastern European lady on the desk on the 29 Oct at 10.20. Super helpful and friendly. Unfortunately have lost the piece of paper with her name!

I got an upgraded car because the one I had ordered wasn't available. The collection and drop-off service was timely and excellent. It was quite a long walk from the terminal at Newquay airport to the collection point so bear this in mind if you have mobility problems.