13 Car Rental Brands at Edinburgh Airport (EDI)

Reviewed: November 1, 2021

Excellent customer service! We were helped by the friendliest person who was efficient, patient and thorough. We were given a car within the class we requested, and a hybrid to boot! Would highly recommend AVIS.

Reviewed: December 1, 2019

Customer service was rude and there was a large crack in the windscreen. They had no other cars apparently so we had to take it.

Reviewed: June 21, 2018

Like: Golf was great and stable. Petrol efficient since we didn't use the aircon and decided to feel the breeze of Scotland. Nice and quiet to drive.

Reviewed: August 26, 2022

They posted a fraudulent charge on my credit card the day after I dropped the car off (out of hours) and claimed I was responsible for the damage that already existed on the car when I picked it up. I send them a picture less than an hour after I collected the car of a chip on the windshield that I didn't see until after I left the lot. I took the picture as soon as I arrived at my destination as I couldn't take it any earlier. I'm challengin the charge via my credit card issuer and will ask that you remove greenMotion as a vendor on your site as many others have posted similar experiences on review sites like google and yelp. I'm not the first and I won't be the last one to be conned by these grifters

Reviewed: August 4, 2022

Was overall very good. Office is a bit cramped Price was right

Reviewed: January 19, 2020

Yes. Brand new car was provided. Staff were excellent.

Reviewed: January 15, 2020

I have to admit that the car was in absolutely perfect condition. The service was very kind and very specific about every detail in the booking. There was easy transfer from the terminal. What you MUST know however is that they are very detailed about the car condition. You can see videos and notes everywhere explaining how the process looks like and what are the possible charges. So probably if you happen to do even a small scratch the charges can go high. They offer their complimentary full coverage package but you must know it costs over GBP 40 per day, so if you book a small car it's going to double or triple the cost for you. So, they are VERY transparent in what they do and how they inspect the car, however if you choose not to take the insurance you might be liable to pay up to GBP 2500 for any damage. Overall, however, they are honest and transparent with the terms and conditions. I returned the car with no damage and the deposit was released within a few days.

Reviewed: October 1, 2019

Plus jamais. A bannir. Le personnel met la pression aux clients et quand on refuse de prendre leurs assurances à prix exorbitants, il vous surclasse +++ en vous refourgant une énorme jaguar...plus d'une heure à se prendre la tête avec le personnel pour qu'il nous donne le modèle de voiture louée ou équivalent que l'on a payé d'avance. Au final, on a fini avec une Fiat 500 pour 4 bagages. Pas les seuls à être mécontent. Nous étions présent au guichet avec 4 autres clients. 2 d'entre eux on également eu des soucis au moment du retrait du véhicule plus des surcoût exorbitant car pas de code PIN sur la carte bancaire .....la première et dernière mauvaise expérience de location de véhicules. Je déconseille fortement green motion

Reviewed: August 23, 2021

Ordered Focus get Hunday . It's similar but worst car.

Reviewed: November 16, 2019

I was really happy until I received a bill for 150 STG for bumper damage which was not there when I delivered the vehicle. This was highway robbery. The damage was not there at all.

Reviewed: September 19, 2018

Like: Female staff member on pick up desk on Friday night and then on drop off service on Sunday afternoon was extremely helpful polite and efficient - thank you

Reviewed: November 9, 2022

Direi vergognoso in quanto il noleggio di quest’auto mi è costato 108 euro più 305 euro per 2 giorni…412 euro??sconsiglio vivamente

Reviewed: May 19, 2022

Disaster! 1 double charged for insurance 2 Being charged for damage we didn’t cause.

Reviewed: November 11, 2019

Large counter with 7-8 spots, of which only 2 were manned. Slow in processing people through

Reviewed: November 7, 2019

As the car I booked was not available I had a free upgrade to a Vauxhall Astra. Alex was very helpful with processing the pick up.

Reviewed: August 16, 2022

Counter staff amazing. Car was new. All god

Reviewed: November 12, 2022

Excellent staff at the Europcar counter very friendly and helpful, processed quickly, location is good. Car was just awful I've hired and driven alot of cars and without question the Vauxhall Crossland X is the worst car I've ever driven, 3700rpm at 70mph in top gear thing was screaming, gearbox felt like it was outta Kombi, ratios are horrendous, terrible fuel economy and pretty sure it wasn't firing on all 4 cylinders.

Reviewed: September 6, 2019

America was a very helpful staff member of Europcar.

Reviewed: March 7, 2019

Very good except for a mix up on drop off time. All sorted eventually. Thought system and staff very friendly and efficient.

Reviewed: March 18, 2019

car was excellent. Staff very pleasant but computers down so took far too long.

Reviewed: August 3, 2022

Everything was in great shape.

Reviewed: December 30, 2019

The hiring process was so slow and the condition of the hiring company offices is terrible. I had to wait for over an hour to pick up my car. The staff of this company were so rude. The condition of the car was so bad. There was an engine fault on the car and the guy told me to add some liquid to fix it which I did but the fault remained. The car only had quarter of fuel which so inconvenient. I will never book a car with easirent again. Terrible experience overall.

Reviewed: November 21, 2019

The staff were excellent throughout - courteous and so nice, really had a wonderful experience in Edinburgh with Easirent. Basically no waiting time at the desk and the car was in tip top shape! Thanks a lot guys you were stars!!

Reviewed: September 17, 2019

Car was very clean. Counter staff was easy going but took sometime for other person. Insurance was very costly!!!

Reviewed: August 20, 2019

Counter staff very helpful.

Reviewed: May 28, 2022

Poor car offered - MG - low budget car. Alarm kept going off.

Reviewed: August 16, 2020

Staff were great. Car was in great condition.

Reviewed: March 8, 2020

Nice upgrade. Brand new car.

Reviewed: January 19, 2020

Expected Ford Focus, was offered something far smaller. Ended up paying double what we thought we were paying to get larger car which appeared to be old and pulling to one side. During our trip warning light came on regarding tyre pressure. Checked one of the front tyres was bald in patches and there was no spare tyre or repair kit. Headed back to hotel and did not use car for the rest of the day. Had to rely on relatives to ferry us to New Year Function. AA guy came next day & said was technically legal but he offered to follow us to Glasgow Airport for replacement. At least this one was a much nicer car but half way through the last week a warning light came on again about tyre pressure. Checked and all tyres seemed to be ok. Not a happy experience.

Reviewed: January 6, 2020

The person on the counter was really great, he helped to get me the right car for our visit and was really friendly. I would definitely use Budget again :)

Reviewed: January 31, 2023

Return check in involved waiting in cold car park while very pleasant man went through his job, but was that necessary that I had to be there? On other hires I just dump the keys, or else someone is checking the car as soon as I pull up and start offloading the bags.

Reviewed: December 8, 2022

Everything went perfectly

Reviewed: November 25, 2022

Efficient,friendly, helpful

Reviewed: August 23, 2022

The car, while small, had everything we needed.

Reviewed: January 9, 2020

I like renting a car from Alamo, because their custom service is quite good in US, but this time I hired in UK and again, their custom service was pretty high standard and I am not sure if Scottish ppl are so helpful or what, their quick service and manners were great. What I was surprised was they called us after I went a car while I was waiting for my flight.... everything was so quick and smoothly managed. I am very happy with that.

Reviewed: August 30, 2019

Finding the pick up location was very stressful, make it clear during booking and give instructions on how to get there.

Reviewed: August 28, 2019

All good

Reviewed: July 25, 2019

Interrent and Goldcar are not located in terminal anymore! You should update your details as you have to.use shuttle bus to pickup the car. I spent more than 30mins to find it out.

Reviewed: August 17, 2019

I waited a long time picking up the car (45 mins)

Reviewed: August 15, 2019

La voiture était prête à notre arrivée, propre et en très bon état. Bon véhicule, bien adapté à nos besoins. Personnel à l’écoute et très professionnel.

Reviewed: April 25, 2019

The Car I booked was not available, but it was upgraded to a higher version without any extra charges. Car was clean, and the staff at Arnold Clark were very professional and helpful.

Reviewed: April 23, 2019

Best car hire experience so far. Great service. Quickest hire and drop off times so far

Reviewed: September 15, 2019

Perfectly goof service

Reviewed: July 3, 2022

I loved the car and enjoyed my 1500 mile journey around England in it. Having the SatNav was a great bonus.

Reviewed: May 29, 2022

アップグレードして、予約した車輌よりも 装備、車輌供に充実していたので金額に見合う快適な運転が出来ました。

Reviewed: April 26, 2022

Exceeded my expectations in every way. There was 4miles on the car when I got it. The customer service staff on location was extremely friendly, great to chat to and very helpful. Would recommend based on his interaction alone.

Reviewed: November 29, 2019

Good Service

Reviewed: September 2, 2019

I was not given the vehicle I booked. I was charged £50 extra per day. The staff told me that 3 seater vehicle is not there for the class of vehicle booked, but the booking was for 3 seater.