New Zealand Car Rentals

I rang the company the day after pick up to say bonnet would not open due to faulty lever. No water in water reservoir so couldn’t clean windscreen or check oil. No one rang back

I picked up the car at the office at 9AM on last Sunday but experienced with the unfriendly, no service mind male staff at the counter. After we got in to the car, we noticed that the seatbelt at the back seat didn't work just before we drove out. Then the female staff was still care enough and changed the new car for us, but didn't talk anything, just kept me the key and disappeared. My first time worse car rental experience in NZ!

Average little run about, not exactly clean but did the trick. Well worth the money though. No complaints

We needed a car to get us up the to the ski hill this season and this car did just that. An excellent vehicle and service received from Yesaway. The car was spotless and only had a few thousand km’s on the clock. A first for us in New Zealand, as most rental cars here have been around the clock a few times. Thanks Yesaway. We will be back.

Yes rentals kindly upgraded our vehicle free of charge. The staff were friendly and we would be happy to use them again. I wouldn't hesitate to recommend yes rentals to friends and whānau

Great services. Excellent customer service, Fei looked after us. 10/10 would recommend

Excellent service and we got an upgrade. Would highly recommend.

The car exceeded all expectations for the price we paid. The car was very clean and the staff very friendly offering a pickup and drop off from the airport. Would book again.

Efficient car rental service.

Awesome car, plenty of space and tidy, for sure I will use Yes Rentals again

Although we had pre paid the collision damage waiver, Hertz advised this was not the case and charged for this again. They also denied that we had paid a deposit despite showing them the Qeeq receipt. When asked to see his screen I pointed out his own system showed a $200 deposit. The Hertz rep advised the Qeeq agreement was noting to do with them. Total agreed to paid via Qeeq $1,034.19 total charged by Hertz $1,219.94 on top of the $244.13 deposit paid. Accordingly total charged $1,464.07 against the agreed $1,034.19 an extra cost of $429.88!

Lady at the counter was lovely! Car wasn't that comfortable, I knew it was a small car, but yaris is much more comfortable than vitz and you can feel the difference while driving

Booked a large 4x4 SUV but got a small 2wd instead. Couldn't give us a good reason why we couldn't get the vehicle we booked. Their vacuum cleaner didn't work. And had no staff. Very shambolic. A bad experience.

Very good service and lovely staff at the counter.

The staff was amazing. They really looked after me after my flight was 5 hours delayed.

Excellent friendly service by staff member. Very easy pick up and drop off. Prompt collection and drop off at airport. really superb service, thank you

Everything was fantastic. Great car. Excellent customer service. They even lent me some sunglasses for the journey as I forgot mine.

It was a good ride, you need 4WD in NZ in winter

Was wondering to get kia sportage but got toyota Rav 4, but that's okay it treated us well

Staff is very friendly and I would like to see her my next trip. Highly recommended.

Top rental had excellent service! Fei (tony) does an awesome job and provided top service. Car was immaculate and very good to drive. Definitely recommend top rental to anyone.

Very helpful service via phone and face to face. Was flexible in pick up and drop off, very clear with instructions on using the vehicle, and was keen to answer any queries we had. I will use Top Rental every time I look at a rental vehicle.

Super helpful folks at Discount Car Rentals. Thanks!

worked good !

Good

Very Good !

車はきれいに清掃されていました。借りる時に、交通ルールのペーパーテストがありました。テストの解答を間違えたので、再テストを受け、全問正解した後、やっと車を貸していただけました。 安心して借りる事ができます。

Extended rental with no issues which was very helpful.

Car rattled a little, but survived teh trip

APEX rentals supply older cars. The condition of this 6 yr old veihicle was consistent with my expectations. The vehicle was a competent Toyota Corrola and although a lttle small for two large suitcases was never the less comfortable for two average sized adults. The pick-up at Christchurch and drop off at Picton were both very easy and hassle free. We hired a second car on the North Island when the Covid-19 restrictions hit. I want to express my heartfelt gratitude to Liam and the team for accommodating the the needs of visitor requiring to retain a car after the lock down on 25 March. Many other rental companies gave their clients less than 24hr notice to return their cars to a rental compound. Without the vehicle and the ad hoc arrangements implemented for the drop off of cars at Auckland Airport we would not have been able to connect with our repatriation flight to the UK on 28 March. Thanks APEX!!!

We did wait a long time to get a vehicle as the customer ahead did not have the correct booking information to hand and held up proceedings, and there was only one customer service rep serving at the time. The car had not been cleaned since the last rental, but the car performed as expected.

Excellent money saving deal. Got a fairly new vehicle. Was a very economical trip.

They're very helpful and accomodating. Especially, they don't charge us anymore for next days due to the Covid-19 Lockdown here in New Zealand, while waiting our flight home.

The car is over than 10 years and the interior is not clear at all. The seat covers have stain. I booked Toyota Yaris while they offered Honda Fit to me

Good deals. Didnt get a kia carnival as "suggested". Gor a Previa instead. So the space was kinda tight.

I did opt for a upgrade and I was very satisfied that vehicle

Due to Covid-19 we had to leave for Auckland from Queenstown on 20th morning. We asked them for a refund of the remaining days to which they refused also when also asked for q courtesy car just for 2 hours they refused. We aren't happy with the service provider. I request for a refund for the remaining 3 days.

Basic car very inexpensive and it performed well over the 15 days and 2k km covered. Car had a lot of bumps and scatches however for a basic run around it provided true value for money and surprisingly able to take two large cases in the boot.

Only one hitch when I tried to extend the hire neither easy car nor apex wanted to take responsibility, however thanks to the manager in Auckland it was all sorted.

Véhicule en mauvais état avec plus de 100000 km..

The car we were given exceed our expectations. Very good to drive & very comfortable. Staff on pick up & drop off were extremely helpful, couldn’t do enough for us.

Excellent service and value.

Pleased with the good cost of car

Good little car at a fantastic price with very prompt airport pickup and completion of contract form

You can talk to the staff ,he always respond yours. Reasonable price and Reliable .

返却後、空港へのシャトルバンがなかなか出発せず、店舗に着いてから空港に着くまで30分以上かかった。

Staff were very helpful and courteous. I would highly recommend and will definitely use again ✔️✔️✔️✔️✔️

There was confusion regarding the pickup point but we connected by phone. The processing for the vehicle was very efficient and the Camry I ordered was in good condition and clean. No issues during my stay and the drop off was again efficient and easy. Overall a good service and a great price with little hassle.

No comment

Got what I wanted, need a 4x4 in NZ so worked well