15 Car Rental Brands in Catania, Sicily, Italy

Reviewed: February 6, 2020

I marked the drop off location as 3/5 as when entering the airport it’s quite tricky to find the location, even the second time I dropped off the car (I rented with them once before). whereas to Find the pickup from arrivals and to exit from the location is quite easy. Would be good to have signs maybe?

Reviewed: January 18, 2020

Diagram of the damages of the car was not updated and the level of the fuel was not OK. During the drop-off they found new damage on the front bumper but when we show them pictures from pick up they gave up and no further action was taken.

Reviewed: December 24, 2019

Super obsługa

Reviewed: October 19, 2019

The car itself was good. But the waits at Centauro counter for check out and in due to poor process and/or lack of staff was poor. And up selling insurance products when we had pre-purchased a gold plated package is very poor.

Reviewed: October 16, 2019

Very good experience professional staff and upgrade was given for free

Reviewed: September 18, 2019

We took a supplement of guarantee AXA, but the agency refused and forced us to take their insurance which was very expensive

Reviewed: June 10, 2019

Centauro provides a great level of service. I was really surprised.

Reviewed: October 7, 2019

The car was great and the service as well.

Reviewed: August 22, 2019

Person was present when returning the car and my Visa card is still blocked

Reviewed: October 6, 2019

A lot of time spend of pick-up,over 40 min.the car was not clean.the fuels not full.at the drop off ceck at each damages.

Reviewed: August 11, 2019

location is easy to find across the terminal; waited a while as cars was supposedly being washed; first car showed has actually damaged, so waited again for 30 min to find another vehicle

Reviewed: July 2, 2019

Not a Ford Modeo estate or equivalent ! Palmed off with an Opel Astra Estate

Reviewed: October 1, 2019

Poor service and terrible car cleanliness

Reviewed: September 14, 2019

Great car shame that the body of the car had so much damage

Reviewed: August 31, 2019

The car was dirty, damaged and required that I alert staff of the damage to the car before pickup.

Reviewed: August 27, 2019

I waited just over 2 hours to pick up my vehicle. Then the seat belts weren't set up properly leading to further delays. Despite the best efforts of the staff who were friendly and helpful, they just couldn't cope with the volume of demands placed on them. Also vehicle drop off was a 45 minute wait, very disorganized and not enough staff. again staff were friendly and helpful but overwhelmed with customers to deal with. It was very disappointing and I will NOT choose Hertz again because of this.

Reviewed: September 12, 2019

Все нормально!

Reviewed: August 30, 2019

Nous n’avons pas eu l’automobile demandée. Très long pour récupérer la voiture.( 2heures ) Impossible d’avoir quelqu’un au téléphone.

Reviewed: August 25, 2019

Over 3 hours to pick up the car. Vehicle was not available gave us a luxury saloon car instead, but in Catania was useless and dangerous to drive. Another half an hour to switch to another car

Reviewed: May 3, 2019

Hopeless dropping the car off, we just left it in the end. We had an issue with the first car and we had to get a taxi 1.5 hours back to the airport to pick up a replacement!

Reviewed: January 26, 2019

Car was full of white waterspots and the front was not cleaned well. Although with only 3900 km on the colck had many scratches especially the interior. There was some rattle from the undercarriage of the car as well. Otherwise ok. They did not specify where to dropoff the car (what lot number to be parked in). It would help if there were any sighs at arrival hall where their office is, since it is in another building on the other side of the airport.

Reviewed: May 5, 2019

voiture prêtée quasiment neuve. Bon service EUROPCAR (agents aimables et attente raisonnable). Cependant il a été difficile de trouver le comptoir de location et le lieu de restitution du véhicule (mal indiqué).

Reviewed: August 24, 2019

The car I had was upgraded. It was brand new. The guy at the counter was very nice.

Reviewed: August 20, 2019

During the pick-up it should be more useful of the guy to tell us something about the car and if I need to pay toll somewhere or if the car has some scratches then just try to sell us more insurance.

Reviewed: August 8, 2019

J’avais réservé une nissan qasqai ou du moins un petit suv mais budget m’a uniquement proposé une giulietta qui est un peu basse pour une famille

Reviewed: July 4, 2019

Minor only 1.Pneumatic tyre warning lit on console - when queried told it was normal due to the heat. Sorry it's there for a reason it should have been reset. 2. Windscreen wash bottle empty - should be a routine check.

Reviewed: August 16, 2019

Include ekstra time

Reviewed: August 8, 2019

In Catania, Alamo hires are provided by a local agent Locauto who up have upgraded to digital systems which made the whole experience smooth and efficient

Reviewed: June 23, 2019

I waited for almost an hour at the counter to pick up the car. Even though I booked a "mini van" category, I only got a station wagon, which is an inferior category.

Reviewed: September 7, 2018

Like: The car was good, almost new
Dislike: We had to wait unattended for an hour. Personnel didn't even come to us. That was upsetting as we had a late flight.

Reviewed: July 18, 2018

Like: Super-offer, friendly staff, good car
Dislike: Too much time spent for picking up

Reviewed: January 23, 2020

Everything was ok. We got a car very quickly. Car was in a perfect condition.

Reviewed: October 9, 2019

Car is reasonable and as expected, but pick up location is in a separate building next to the terminal nut not mentioned on the booking contract, this should be improved. It may not necessary to get full protection from web since the car rental will sell you additional insurance and you don't need to claim the excess. Further, the renter full coverage is essential for driving in Sicily.

Reviewed: September 16, 2019

The collection took about 90 minutes, just to get through the queue - for which you had to take a ticket to reserve your place - although this was not immediately obvious. There must be a simpler and more efficient way in which to book people into cars than the systems used here - it took about 20 minutes per car - horrendous!

Reviewed: September 12, 2019

The customer service was excellent, though at the airport in Catania where to pick up the car was not at all clear and we ended up waiting over two hours to pick up the car which was a bit of a nightmare.

Reviewed: September 6, 2019

Plus de 2h d’attente pour récupérer la voiture, après 30min de recherche pour comprendre qu’ils ne sont pas au terminal comme annoncé. Toutefois rien à dire sur l’agence que ça soit pour récupérer ou rendre la voiture, ils ont été professionnels.

Reviewed: December 15, 2019

Had to replace a car because the battery was off. It took us extra 2 hours to replace the vehicle. We were also charged extra 10 euros for cleaning although we kept the car clean. Spent 4 hours in total at rental office during our 3 days vacation. Very dissatisfied.

Reviewed: October 14, 2019

Gemntilissime le ragazze presso l'ufficio Target rent di catania!

Reviewed: September 24, 2019

Office for pickup/drop off fairly difficult to locate as there aren’t many signs. Car had a knocking noise on suspension and no windscreen wash on pickup. Waited quite a long time on drop off as there was only one member of staff dealing with customers.

Reviewed: June 4, 2019

We were not pleased with the service if Target Rent. We did not get a VW Golf as we had reserved but a Susuki(it does not matter as such but the boot volume was much smaller which made it more difficult with a stroller).Our plane was over an hour late which brought us to Target Rent one minute before closing time at 10pm.They were informed about this.Still charged us with an additional 61 euros because by the time of processing it was past 10pm.When we returned the car,we thought it was in excellent condition (we had filled it up,washed it)-however Target Rent would have liked us to vaccuum clean it inside.But because we had filled up more gasoline than requiered they did not charge us. We were really disappointed!

Reviewed: November 8, 2019

the tme to get the car was very long and there is not enough information in the airport in Catane to drive the client to the counter

Reviewed: September 26, 2019

Maggiore at Catania tried to sell me insurance and refused they then tried to del me fuel option and I again refused. Despite this they charged me for the fuel option. The vehicle had pre-existing damage. They did not note damage to the front right rim being a scratch. When I returned the car the agent wiped only the front right rim and said I scratched it. I felt scammed and it has been a nightmare dealing with this

Reviewed: August 29, 2019

We received a smaller car Peugeot 208. We had problems with lights and we had to change one and no rembourse for it. They wanted us to buy a second inssurance for the car we already paid to Easyrentcars throw AXa insurrance- we didn't... Many scraches on the car. But the car was clean and the personal at the drop off was effective.