13 Car Rental Brands in Verona, Veneto, Italy

Reviewed: August 14, 2020

Very pleased with experience

Reviewed: October 14, 2019

Verona Station was awkward to get back to we were not informed we could use taxi/Bus lane only to get back to depot

Reviewed: September 22, 2019

Car assigned was below my expectation and counter staff did not clearly explained, but only said "car for you is Fiat 500 and because you want a auto transmission car". She is very rude and bad attitude and raised her voice at me, Despite i was not rude to her except that i feel cheated when she told me i got a Fiat 500. I got no choice but to accept it and when i go by myself to collect the car, i realise it is Fiat 500L. She could have explained it properly.

Reviewed: May 22, 2019

First we booked an automatic car and when we arrived they said they didn’t have any left. But we reserved it over a month ahead of time. Then, she wanted to give us free upgrade, which just meant a huge car that was Manual, which you don’t need a huge car in Europe. So we finally got her to give us a smaller manual car for a 1/3 of the cost, but we did not receive the adjustment refund yet and we’ve been home for over a week. The car we ended up with smelled like smoke, and then later that night we realized that neither headlight was working and we had no windshield washer fluid. So we had to drive home to our place with either no headlights or blinding people with our high beams. We ended up at a mechanic and getting two new head lights which we didn’t get reimbursed for that yet either. Overall I’m still upset with budget and how everything was handled. I’m hoping we get our reimbursement soon. I won’t book with budget again.

Reviewed: September 12, 2019

The car was very good and the staff where very helpful. The Location was off site and at night I was asked to check a hire car in the dark for damage. Fortunately the car was undamaged and no issue when returning but I did feel happy taking a car which i couldn't inspect in some light other than my iPhone.

Reviewed: September 10, 2019

This was the only car rental service located outside of the airport rental car area in Verona, which was not readily apparent from the email confirmation. We therefore took a taxi from the train station to the airport car rental area where we were told ours was the only offsite rental company. We called the shuttle service provided in the email and were told it would be there in 10 minutes. We waited 40 minutes on the shuttle service. The entire experience caused us to be late to an appointment.

Reviewed: August 12, 2019

We ordered a ford S Max, which is a seven seater. The car was not available and we were offered a nine seater mini van instead. As that is too big for me to drive and unsuitable for narrow streets, we instead took a ford mondeo station wagon, which is a five seater and a little crowded with three kids on long journeys. So that was disappointing to say the least.

Reviewed: September 4, 2019

The oustide of the car was dirty when Maggiore gave me the possession of the car. The counter staff said that the car had no damages. However, I have directly seen that it was not true. I took pictures of theses damages. As the car was dirty, I couldn't see all damages. When I dropped the car off, Maggiore accused me of shattering the windshield. It directly more than 550 euros to my visa card ! It is a con. The damage was there before I took the car but wasn't noticeable seeing that the windshield was covered in filth. Maggiore knew that and swindled. EasyRentCars should no longer work with this company because it distorts its reputation.

Reviewed: June 12, 2019

I was charged a one way fee which I had

Reviewed: September 4, 2019

Long wait at Verona airport on arrival, as 4 people in queue, and only 1 person working. We had prebooked, but had to wait behind people who had not. Appreciate it was Sunday evening, but Hertz had 2 people serving and no queue. Air con in pick up queue was not on or not working. Vehicle selected was a Peugeot 308 estate which has a 660L boot, but I was provided with a Fiat 500L which has a 455L boot - 205 litres less ? Appreciate vehicle make cannot be guaranteed, but how are these vehicles in the same class ? Offered a Volvo estate for another 140 EUR, but an equivalent size car or bigger should be offered at no extra cost. Return of vehicle much better. 2 people serving, and no queue. Process took less than 10 mins.

Reviewed: May 6, 2019

Perfect

Reviewed: July 23, 2019

Прекрасная работа персонала! Не совсем было понятно где оставлять Авто, так как фирменные парковочные места были заняты. Порекомендовали оставить на фирменном месте другого оператора.

Reviewed: June 12, 2019

The counter staff were helpful if a little brusk!

Reviewed: July 19, 2018

Like: Nice clean and well maintained car
Dislike: Would have slightly preferred a diesel

Reviewed: May 29, 2019

Nice staff and a great car. Very easy process