15 Car Rental Brands at Launceston Airport (LST)

Reviewed: February 26, 2020

The car seemed to have been roughly handled by the earlier customers. The car was not properly cleaned. The air con had a strange smell when switched on. We had to return our car 18 days earlier than the scheduled date due to death in our family. We had called apex if we could return it in Hobart (we had picked it up from Launceston) but they refused. Even though we were grieving and had to leave immediately they did not give us that option. We had to drive to Launceston in the middle of the night and then the after hours drop of location was not open so we waited for 45 minutes, all this with a small 2 year old toddler. After that we have been chasing apex for some refund (we booked for 24 days and returned it after 6 days) as we used up only 1/4th of our booked days and due to extenuating circumstances. All places like hotels, bnbs, airlines refunded/waived extra charges when we provided them our reason and documents. Apex guys are refusing to coordinate and refund us any money. We will never book from apex again.

Reviewed: February 23, 2020

They were absolutely fantastic: quick and easy check-in / out as well as shuttle service to the gate.

Reviewed: January 12, 2020

Staff are friendly and the airport shuttle service is excellent and drops you right off at the airport so you don't have to drag luggage from the airport car rental drop off to the actual check in.

Reviewed: August 19, 2019

Great service from friendly Apex staff, super easy to deal with.

Reviewed: July 30, 2019

Aplex 人員，超好禮貌，取車launceston 工作人員解答很好，還車的Hobart工作人員非常好，我會再aplex租車

Reviewed: February 19, 2020

Great

Reviewed: November 23, 2019

カーナビが付いてなかったのでグレードアップした車両を用意してくれて助かりました。

Reviewed: August 15, 2019

They have a surcharge on every card type. Bascically they are then charging rouhly 2% extra on what its stated.

Reviewed: August 12, 2019

Car was fantastic even though it was not the one i chose originally. However, car's fuel efficiency is pretty sub-par as compared to the original one i chose

Reviewed: May 23, 2019

Give another type car, booked Suv but gave me 7 seaters

Reviewed: February 18, 2020

As the Airports are busy place, you need to keep at least 2 people for processing.

Reviewed: January 28, 2020

The counter was a little crowded with only one staff

Reviewed: January 13, 2020

I was upgraded at no additional cost However the cost of the rental was high. Perhaps it was peak season

Reviewed: January 12, 2020

Thier system was too slow and they charged 19% surcharge on top mentioning its a location charge on Airport. Had to wait for almost 40-50 mims to pick the car.

Reviewed: January 8, 2020

Easy pick up and drop off. Car was perfect

Reviewed: February 10, 2020

Car was dirty, air conditioning was not working

Reviewed: January 28, 2020

Met the expectations

Reviewed: January 23, 2020

The Thrifty check-in was fast & painless

Reviewed: January 21, 2020

We were early (flight change) and returned it late. The additional day's fee was very reasonable. They swapped cars to cater for us. Car was awesome with no problems experienced.

Reviewed: January 20, 2020

Car was fantastic. As our flight arrived early, i had to wait for the counter to be opened, approximately 25 minutes.

Reviewed: January 10, 2020

The car we got was larger than we booked. I am not used to driving a large car, so it was stressful on the first day. They tried to sell another insurance e, even though I got one from the easy car rentals.

Reviewed: January 29, 2019

Great vehicle fleet and supportive team.

Reviewed: January 15, 2019

Everything else was good including the vehicle condition.

Reviewed: March 26, 2018

Like: Great value, efficient and friendly staff, car as ordered and very clean.
Dislike: All good

Reviewed: November 17, 2019

Great company

Reviewed: February 24, 2019

Easy rental cars told me that I will get a car seat. But Alamo didn't have any. So we had the get a booster seat, which had no adjustable seat belts which was too big for my daughter and resulted in issues throughout the journey

Reviewed: September 20, 2018

Like: Very friendly and accommodating. I had an emergency and had to fly back and forward and there was no problem. In fact the staff made me feel very comfortable and at ease.
Dislike: Everything was perfect. Great job. Will not look any further next time.

Reviewed: September 26, 2019

Besides the driver side, there were no floor mats on all other seats

Reviewed: July 24, 2019

The pick-up station was located conveniently within the Launceston Airport and the staff were very professional in helping me check out the car and in guiding me.

Reviewed: December 13, 2017

Like: GPS was very helpful
Dislike: During drop off, staff was too much in a hurry.

Reviewed: September 24, 2019

I think the pickup/dropoff fee is a hidden cost and excessive. With the limited available flights in/out of Launceston the 3pm closure is ridiculous. I was ready to be picked up by 2:50pm on arrival. Still they sent my car to the park/drive/fly location where I arrived at 3:01pm. They could close at 7pm on Saturdays still they choose to close early to charge you an extra $60.

Reviewed: June 24, 2019

Very accommodating staff, great service!

Reviewed: May 7, 2019

The value was amazing. The staff were fantastic and went above and beyond. Willing to listen and help and knew what they were doing. They offered upsell items but were not rude or pushy when declined. All the way through they were polite patient and respectful.

Reviewed: May 1, 2019

My booking was for a Mitsubishi Outlander (OR SIMILAR). The car we received was a Nissan X Trail which is a smaller vehicle in comparison. Staff were friendly but because lacked additional staff for the busy weekend they were expecting for the football and ANZAC period. Also understand they take a $500 deposit for if the vehicle is damaged but if this isn't cancelled or return of the car then another process needs to be taken.

Reviewed: July 19, 2018

Like: Easy pick up from the airport. Friendly staff. Clean, reliable car. Smooth sailing all the way!!
Dislike: N/A

Reviewed: June 4, 2018

Like: Got an upgrade to nicer car :)