Long wait to pick up car. No person at counter

About Alamo: 8.0 /10
Car was well maintained and upgraded too. What really bothered me was- no person at the counter neither did I receive any info before hand. After a long wait, security at the terminal empathised my situation and guided me to the workshop where I finally found someone from Alamo washing the car. He was unaware of any booking and contacted the manager. Finally, someone arrived after 30-45 mins wait to complete paperworks and handover keys. I understand the issue of short staffing bcoz of covid but I felt it could have been handled much better and organised
About QEEQ: 8.0 /10
Reviewed: Tue, Dec 15, 2020
Compact | Hyundai i20 or similar

Relevant Reviews on Alamo Tasmania - Launceston - Airport


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Large SUV | Toyota Kluger or similar
“I recommend”
About Alamo: 10.0 /10
Great company
About QEEQ: 8.0 /10
Reviewed: Sun, Nov 17, 2019

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