CAR RENTAL REVIEWS ON ENTERPRISE AT PARIS CHARLES DE GAULLE AIRPORT, CDG

Like: Brand new car, very low mileage.

Ordered a c class Mercedes and was given a CLA which in my opinion was a lesser car than ordered - was too tired after a long trip to negotiate.

The staff very friendly and helpful. Easy and fast process.

After having puncture in Paris I received poor direction and service from enterprise. Having found a garage Midas and then told to take vehicle to Speedy as that was authorised. Then we had to wait around 2.5 hours for a authorisation code from enterprise before tyres could be changed. Repeatedly contacted enterprise and was passed from department to department. The hole customer service fell far short of the required standard.