I arrived a minute after midnight at their office, had to wait in the queue anyway, and the was made to pay 45 Euros for "out of normal hours" pick-up of the car (i.e. past midnight). Pathetic...
Extremely slow service, it took two hours after arriving to finally get the car. No easily visible signs anywhere at MXP, which made both pickup and drop off even more frustrating.
Well organized at the Reception,
Veronica if I'm not mistaken, they were expecting me, got Fiat 500L instead of Ford Fiesta in few minutes I was done by the reception but had to walk 300 meters to the parking in order to pick up the car.
About QEEQ:10.0/10
It's my 4th time in a row I am renting via EasyRentCar & I did recommend it to many of my friends.
I received a Romanian made Dacia car even without parking sensor a model of 5 years a go , even if the car was new with low kilometers on the records
It’s true it was saying ford siesta or similar but the Dacia even if new car was an old model
All other was fine, maybe they guess I was the one to give a unwanted car , as I see other Ford Fiesta and in the similar range several cars
It’s the second time I use Sicily by car the previous one was fine this time I am not really satisfied only for the car received, such car shall not new be there !
I am not sure I will use them again as with this experience I am but discouraged
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