CAR RENTAL REVIEWS ON BUDGET IN MILAN

Got charged double what I paid on the website by Budget, only found out few days after coming home. Had to make several calls before getting my money back.

Very good

Very good

Should apply for full insurance, the price is really high when you apply at the counter. It's charge 35euro/day for full protection and if you want theft protection +10euro/day. Very expensive.

Easy to book.

Very bad experience, as I was charge 4x what was quoted on the website

They don't have BMW. So it;s a scum. Instead they provide us Reno Scenic what died 5 times because of batter y issue. Not sure that scenic and bmw is the same class. We spend more than 2 hours in Malpenso airport location on counter just to pick up that terrible car. And as a plus car has a lot of damages

As usual easyrentcars did what they suppose to do. No issues. Only one suggestion - remove all scums from partners.

Budget is poorest rent company, I booked a Benz A class automatic car, the staff forced to accept cheap cars and said I have no options only automatic I have to accept. The staff attitude here is so bad i had never seen. They said you can wait or accept their offer. Then I wait about two hours eventually, they offered me a Audi A6 and forced me to buy a full insurance. I told them I have already purchased a full cover separate, they said I need to buy extra expensive insurance there, otherwise I can't take the car I want.

The lady at pick up was extremely helpful. No task was to difficult, she went over and above to make sure we had the car we booked even though it was not ready on our arrival. At drop off I was accused immediately of scratching the rear wheel arch but it was only mud and had to wipe it off to prove I was right not so great

I loved the Audi A3 hatch I got from Budget. Inside was super clean but outside was not washed. But in one way I did not had to worry about washing when returning the car. It was super easy to pick the car and also to drop it. One of the smoothest transactions ever.

First time user. This platform impressed me to another level. I wouldn’t think of using any other platform for car rentals other than EasyRentCars. Thank you for making this so easy for me.

El coche hacia ruido raros cuando parabas en los semáforos. Lo habían limpiado por fuera pero no por dentro.

The counter staff was terrible and very rude just bcoz I didnt by the full insurance as I have my own platinum coverage. She was loud and impolite when she started telling me and actually wrote this on my contract “ No help or assistance or any coverage LET YOUR CREDiT CARD HELP YOU when ur in trouble or had ab accidents and dont call us!!! And finally she said to me sorry sir we dont have the Mercedes available which I booked and she had the key on the desk and gave ne another car!!

They gave me an Audi Q2 instead of Audi A4.

It was good throughout.

No problem very friendly

Easy and nice

Budget was very slow during the pick up process

All good

We wait a long time to pick up a car. It was the first time we wait so long. But except it everything was good

Easy to order and good prices!!!

High pressure sales tactics to try and sell additional cover. 2.5 hour wait to collect car. Downgraded car as the one we booked wasn't available. Worst car hire experience I've ever had.

We got a cat that was damaged Left side was not fixed after the accident from the previous users