Hertz, Mitchell Car Rental

US$100 OFF

Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Mitchell Information, Car Rental Instructions & Policies

Store Location

8 KEMBLE COURT

Telephone

02 62420100

Pickup from Branch or Car Park & After Hours Pickup

Pickup instruction is being collected.

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -17:00	07:30 -17:00	07:30 -17:00	07:30 -17:00	07:30 -17:00	07:30 -17:00	07:30 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driving licence with you.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

Toddler car seat rental

Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)

AUD 22/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 19/day

Additional driver fee

Note that all drivers must provide their valid documentation.

USD 5.50/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 22/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 22/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 22/day

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Mornington Peninsula, Kangaroo Island, Churchill Island, Mornington Island

Customer can take the vehicle on a Ferry to Kangaroo Island. Any damage happens to vehicle while the car is on a ferry, customer is fully responsible up to the full value of the car.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Gove Peninsula, Tasmania, North Stradbroke Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.There is no insurance cover in Bruny Island. Hertz will allow Customers to take the vehicle to Bruny Island, however they will be liable for any damage to the vehicle up to the Accident Damage Excess (ADE) amount per incident. Please refer to the Hertz Australia T&C’s for full details

Must-not:

Taking rental cars to following islands is not allowed：
Magnetic Island, Groote Eylandt, Rottnest Island, Tiwi Island, Fraser Island, Moreton Island, South Stradbroke Island, Mariah Island, Hamilton Island, Hayman Island, DayDream Island, Griffiths Island, Barnard Islands, Long Island, Prince of Wales Island, Entrance Island, Horn Island, Hammond Island, Barrow Island, Great Keppel Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 7000-8700 for other car models.

AUD 5500 for Kia Rio,

AUD 5500 for Fiat Argo,

AUD 5500 for Fiat Egea,

AUD 5500 for Opel Mokka X,

AUD 5500 for Toyota Cross Hybrid-hybrid,

AUD 5500 for Mitsubishi Asx,

AUD 6001 for Volkswagen T Roc,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Compact,

AUD 0 for Toyota Proace 6m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for 35 Tfsi Sportback,

AUD 0 for A Chevrolet Spark,

AUD 0 for Toyota Yaris, Geely Emgrand Automatic Or Similar,

AUD 0 for Ford Fiesta,

AUD 5500 for Toyota Yaris,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid-hybrid,

AUD 5500 for Bmw 3 Series,

AUD 5500 for Toyota Rav 4 Hybrid,

AUD 5500 for Audi Q5 Hybride,

AUD 6001 for Jeep Wrangler 4x4-4wd,

AUD 0 for Volvo Xc60,

AUD 6001 for Hino 300 Series 616 Medium,

AUD 0 for Renault Master,

AUD 6001 for Z4 2wd Dual Cab Diesel Tray,

AUD 6001 for Tray Ute,

AUD 6001 for O Dual Cab,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7000 for Ford Mustang Gt,

AUD 5500 for Mercedes-benz Vito,

AUD 6001 for Mitsubishi Pajero With 2 Spare Wheels,

AUD 5500 for Kia Carnival,

AUD 6001 for J5 Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for Y Dual Cab 4wd Lid Canopy,

AUD 6001 for Mercedes V-class,

AUD 5500 for Benz C Class,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Toyota Corolla,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Toyota Rav4,

AUD 5500 for Kia Sportage--4wd,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 5500 for Mini Countryman,

AUD 6001 for V5 Audi Q5 Inc. Gps,

AUD 0 for Audi Sq5 Inc-4wd,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Toyota Camry Elite,

AUD 0 for Benz Glc Coupe-diesel-4wd,

AUD 6001 for I Bmw X3,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for Ford Wildtrak--4wd,

AUD 6001 for Kia Carnival,

AUD 5500 for Bmw Serie 3 Touring,

AUD 6001 for Mercedes-benz E Klasse W/ Gps,

AUD 0 for 14 Pallet Curtainsider-diesel,

AUD 6001 for D5 Polestar 2,

AUD 0 for 22 Seat Bus-diesel-4wd,

AUD 5500 for Vauxhall Insignia,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit,

AUD 0 for Iveco Daily 12m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Mercedes Vito 9-sitzer,

AUD 0 for Vw Passat Variant,

AUD 6001 for R1 Toyota Landcruiser,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Toyota Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab-4wd,

AUD 6001 for Tray Dual Cab-diesel-4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Toyota Commuter Bus Minespec,

AUD 6001 for Toyota Hiace,

AUD 6001 for 4wd 12 Seater-4wd,

AUD 0 for C4 Picasso 5+2 Pneus Hiver,

AUD 6001 for Y9 Mystery Vehicle Commercial,

Theft Insurance Excess differs by car model:

AUD 4560-6000 for other car models.

AUD 5500 for Kia Rio,

AUD 0 for Fiat Argo,

AUD 0 for Fiat Egea,

AUD 0 for Opel Mokka X,

AUD 0 for Toyota Cross Hybrid-hybrid,

AUD 0 for Mitsubishi Asx,

AUD 0 for Volkswagen T Roc,

AUD 0 for Pallet Gates Dropsides-diesel,

AUD 0 for Cubic Metre Van,

AUD 0 for Compact,

AUD 0 for Toyota Proace 6m3,

AUD 0 for Volkswagen Golf Gti,

AUD 0 for 35 Tfsi Sportback,

AUD 0 for A Chevrolet Spark,

AUD 0 for Toyota Yaris, Geely Emgrand Automatic Or Similar,

AUD 0 for Ford Fiesta,

AUD 0 for Toyota Yaris,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 0 for Mystery Vehicle,

AUD 0 for Toyota Camry Hybrid-hybrid,

AUD 0 for Bmw 3 Series,

AUD 0 for Toyota Rav 4 Hybrid,

AUD 0 for Audi Q5 Hybride,

AUD 0 for Jeep Wrangler 4x4-4wd,

AUD 0 for Volvo Xc60,

AUD 0 for Hino 300 Series 616 Medium,

AUD 0 for Renault Master,

AUD 0 for Z4 2wd Dual Cab Diesel Tray,

AUD 0 for Tray Ute,

AUD 0 for O Dual Cab,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 0 for Ford Mustang Gt,

AUD 0 for Mercedes-benz Vito,

AUD 0 for Mitsubishi Pajero With 2 Spare Wheels,

AUD 0 for Kia Carnival,

AUD 0 for J5 Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 0 for Cubic Metre Curtainsider,

AUD 0 for Y Dual Cab 4wd Lid Canopy,

AUD 0 for Mercedes V-class,

AUD 0 for Benz C Class,

AUD 0 for Audi Q2,

AUD 0 for Mystery Prestige Vehicle,

AUD 0 for Toyota Corolla,

AUD 0 for Vauxhall Grandland X,

AUD 0 for Toyota Rav4,

AUD 0 for Kia Sportage--4wd,

AUD 0 for Tray With Gates-diesel,

AUD 0 for Iveco Daily,

AUD 0 for Cab Tray-diesel,

AUD 0 for Hilux Ute,

AUD 0 for Hilux Xcab Ute-4wd,

AUD 0 for Mini Countryman,

AUD 0 for V5 Audi Q5 Inc. Gps,

AUD 0 for Audi Sq5 Inc-4wd,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Toyota Camry Elite,

AUD 0 for Benz Glc Coupe-diesel-4wd,

AUD 0 for I Bmw X3,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 0 for Ford Wildtrak--4wd,

AUD 0 for Bmw Serie 3 Touring,

AUD 0 for Mercedes-benz E Klasse W/ Gps,

AUD 0 for 14 Pallet Curtainsider-diesel,

AUD 0 for D5 Polestar 2,

AUD 0 for 22 Seat Bus-diesel-4wd,

AUD 0 for Vauxhall Insignia,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit,

AUD 0 for Iveco Daily 12m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Mercedes Vito 9-sitzer,

AUD 0 for Vw Passat Variant,

AUD 0 for R1 Toyota Landcruiser,

AUD 0 for 22 Seat Bus,

AUD 0 for Metre Van Lift,

AUD 0 for Equipped Toyota Prado-4wd,

AUD 0 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 0 for Toyota Landcruiser-4wd,

AUD 0 for Cab 3t Tray-diesel,

AUD 0 for 4wd Dual Cab-4wd,

AUD 0 for Tray Dual Cab-diesel-4wd,

AUD 0 for Dual Cab Tray-4wd,

AUD 0 for 25 Seat Bus-diesel,

AUD 0 for Toyota Commuter Bus Minespec,

AUD 0 for Toyota Hiace,

AUD 0 for 4wd 12 Seater-4wd,

AUD 0 for C4 Picasso 5+2 Pneus Hiver,

AUD 0 for Y9 Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.6 mi from Canberra Airport

Hotels

4 mi from Novotel Canberra

4.1 mi from Quest Canberra

4.2 mi from Astra Apartments Manhattan Civic

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: -35.219902 149.139704

Guest Reviews

Total points： 9.3 / 10 Excellent

Vehicle condition: 10.0
Vehicle cleanliness: 10.0
Spaciousness: 8.0
Counter staff: 8.0
Pick-up location: 10.0
Drop-off location: 10.0
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

B.Farquhar
Canberra
9.3 /10 Excellent
Reviewed: Tuesday, October 3, 2023
Everthing good from the time of arrival to pick up car to driving the car and returning it to same location in Mitchell Canberra. Prior to arriving to pick up car, I rang to check if all things ready to go. Customer service agent tone aclittle abrupt. Before driving off, we were just given the keys. After driving off it appears that the car had cuise control, but we were not shown how to operate it. It probably had Sat Nav but were not shoen it. I used Siri (Google) voice command on my phone instead. No problems starting car in freezing conditions. Great plus: the car, a KIA Cerato had done over 20,000 klms but looked brand new, spotless inside and out and clear windows and windscreens, inside and out....a 10 for presentation.
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