EUROPCAR CAR RENTAL REVIEWS IN SWITZERLAND

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Your staff was very helpful both at pick up and drop off point.

I liked Europe car they were good in the counter and drop off was also hassle free and totally free of mind. After this booking I tried with Thrifty Milan rent a car and they gave me very bad time, rude , unprofessional ,waited too long and didn’t get the car and cancelled my booking saying my credit card is a debit card in their system, WTF! which I had already used everywhere in Swiss.. That’s really when I understood quality of Europe car. I would try to Stick to Europe car but sometimes they aren’t affordable.

Easy , sometimes you get a good deal , confirmed fast for me

The car was upgradede for free All looked fine Prices are up since Covid pendemic

Pickup was smooth and efficient - they had the record already. They upgraded the car at no cost to an SUV.

I booked Audi a3 but wasn't available and they upgrade us to Jeep Campos which was better for us.

Good good

Alot of car choice

It will be great when we can get the car which one we choose...

;)

The car was perfect. The only problem was I was not notified on the requirement for 3k euro deposit Per card (2 cards required) during collection. But luckily enough I have 2 credit cards during that time. The rest was all good.

Enrolled for the price drop protector and it is awesome. I get to save few bucks. Thanks!

V.good service! Always impressed and will keep using.

Perfection always

Europcar service desk staff were fantastic. Really helpful.

Platform was excellent. Just one email from QEEQ "suggesting" there might have been charges to travel to Italy. As I have done this many times I know that no fees are applicable and asked QEEQ to clarify. They came back within 48hrs with conformation of no extra fees.

in airport, they open at 8:00 am, while we are lucky to be the first 2 customer, no need to wait longer. Although we rent for a Volkswagen car, but eventually they gave me Skoda Octavia, its more or less similar, acceptable.

there seems no alerts for letting me knowing the operation time for the Europcar when my flight was arriving at 6:40am, while they open at 8am only.

I was offered an upgrade to a GLC 250 at 50% discount and was asked to pay some difference amount which was fine by me as the price was attractive. The staff was very informative. And I feel the only downside was waiting time was slightly longer but that's expected at most airports and having the counter in terminal is a luxury when compared to most places with shuttle service and its hassles with luggage.

Car was exactly as required, just a few extra notes to make with the staff of existing marks/scuffs etc and that was done with no hesitation

Drop off very easy and confirmed at the time no further damage had been incurred and fuel was full

Higher than actual expectation which they are allowed me to pick up any car which they have. I was book A3 convertible before the trip and they informed me there has no A3 convertible. Supprisingly they allows me to choose A5 convertible and no extra cost. It is really awesome!

Good and easy to make reservation

There was not enough people on the desk for picking up the car, we had to wait more than 40min

I haven’t been received deposit chf 350 Would you please check?

Amazing service I advise all to this company

Really the best website to book special cars with lowest price

if have bigger car will be better...joking, this car is perfect for us! Thank you!

Overall Europcar is great and the cars provided are amazing, the type of car, the ease of registration, every was nearly perfect. However my only negative comment is during departure from geneva, the staff at the counter at the parking did not help me in my baby chair at all, he just pointed at the chair which was outside the office and i had to carry it, assemble it in the car by myself without guidance so i have to figure it out while he was playing with his phone in the office. I am paying for that service and expected at least some sort of guidance and help to get it to my car. For all those driving parents out there they would know the hassle of figuring out different baby chairs and how to attach them to the seat. Other than that, the staff where i dropped off in Zurich was amazing, i did not get his name but well done to you sir!