BUDGET CAR RENTAL REVIEWS IN SWITZERLAND

Budget and avis share the same counters, all the Avid preferred went ahead of the budget customer. The process of renting the car was too long

All ok

I did not get the car i wanted

Got a better car than i was expecting. They are very professional and polite. Hey overall it was a smooth and easy process.

Happy with EasyRentCars.

They tried to sell additional insurance on pickup. I didn’t take it because I had full cover from QEEQ.COM. Upon return nobody was there to check the car. I left the car in the same condition as I picked it up. Two days later my card was changed over 2800 CHF. I had to follow up to find out that it was due to damage I made (!). I took 4 weeks to get the damage report from Budget. Apparently there were some body marks I three places on the van.

Once Budget provided damage report I received full amount back from QEEQ.COM. Good communication and service from staff. Well done.

Easy booking and picking the car up in Geneva

They kindly upgraded our car - Thank you Budget !

Great comms and text reminders.

Car was not in stock so had to get another one. Took a long time to sort out. Hire charges were complicated and confusing. Voucher only covered some of it and I had surplus to pay locally. It all took a long time so I couldn’t be bothered to argue with them.

Everything was great except for one thing which was very frustrating. When we picked up our car we requested a car seat. The only problem was that we didn’t know how to install a European car seat and no would help us. They said it’s their policy but isn’t it more of a liability to give a car seat for an infant and not give proper instructions to install in the case of an accident that infant can be hurt. It took us 1 hour to figure this out with little WiFi looking for a helpful video online which delayed our pick up by a lot.

They advise to go directly through them to give a better offer

Staff at the counter could smile more.

Great upgrade

Great

Great

Great

Dislike: Nothing

The car had quite a few scratches, and we photographed them before we left as we thought we might get charged for them. There was no problem at drop off, and the chap told us the car was reaching the end of its useful life.

Positive feedback only.

途中で、パワステが効かなくなり大変だった？。

Fantastic they exceeded expectation

easyrentcars are always the best since i started using them i never book anywhere else!

We were upgraded to a seat Leon estate at the desk. The staff member dealing with me was very helpful and pleasant. Easy to collect and drop of the car from the Swiss side. Came with winter tyres as standard.

car as expected queue at pickup, but quickly processed

used many times - quite happy. not noticed price drop protector working in our favour yet, so can't comment

Free upgrade of car which is good but the upgraded car came with scratches. Upon return, they claimed to have no such records in the system. Luckily I have photos to prove my innocence. During collection, they mislead me to think that my deposit was made for a compulsory payment for a full tank of fuel. Eventually, i did not refuel upon return and they took my whole deposit.

Great service and car. very friendly staff.