The staff in Hobart were great and the digital systems worked extremely smoothly - great experience.
There were no staff to drop the keys off to in Launceston and no instructions at the counter, we were advised where we could drop the keys by another companies agent.
The vehicle had a mark on the front bumper which was I picked up on and the agreement paper work needed redoing to add this. Still a little bit of rubbish in the compartments. Otherwise Excellent staff.
They upgraded the car to Mitusbishi SUV, which is so spacious and easier to drive.
I am sorry that the staff at the pick-up counter didn't tell where to return the car at Launceston Airport.
About QEEQ:10.0/10
I didn't know what to do when Europcar told us to bring a proof of the company as the rate was a special one for dedicated companies. The staff of Easyrentcars helped me to solve the problem. Their reply was always prompt!
Car was great. Staff at pick up, Hobart and drop off in Launceston were excellent. Very efficient and enjoyed speaking with them. It was a perfect experience. The vehicle was in pristine condition and was a joy to drive.
Desk staff tried to upgrade us to an SUV. Normally that would be lovely but it wouldn’t have fit our three car seats. It was a lovely gesture. We would have upgraded to a full size 4WD Or people mover if one was available.
About QEEQ:10.0/10
Price drop protector saved me $50.
Easy website to navigate.
“Booking and customer service were great. Car was poor.”
About Europcar:8.7/10
The car was below expectations. Not similar to a corolla. It was a European model with all controls on opposite side. It was not a well designed car for Tasmanian roads and did not handle smoothly on the windy roads. Having driven a Corolla for many years this car did not meet my expectations at all.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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