CAR RENTAL REVIEWS ON BUDGET IN DUBLIN

Car advertised was toyota corolla or similar. The car I was given was a Opel Crossland. Fuel was not filled to the max. Windscreen wipers needed replacing. Tyre Pressure warning light came on after 1 day driving. No reverse camera. Unable to use a debit card to to secure insurance excess, had to pay for full insurance for complete duration. Only 1 staff member at desk on arrival, took a very long time to process pick-up.

Booking was smooth however car advertised is not what is given

We got a car that definitely exceed our expectations. Staff were professional and helpful. No hassle regarding insurance. Insurance was offered but he staff did not insist on it.

Excellent booking platform. Everything is clear in terms of insurance policies - basic vs super. All information regarding documentation required was clear. Online support was great.

Counter staff not as polite as in terminal staff.Very disappointed that vehicle had no built in sat nav, the portable loaned to us was unsatisfactory.

The whole pick up and drop off process is fast and smooth.

I love the Price Drop Guarantee feature!

I was happy with this vehicle hire - it all went well.

Nothing much to note. The whole process worked as planned, which is the main thing.

Our check-in person wasn't very nice and forced me to upgrade to their full cover as I didn't have a credit card, they would not accept my excess cover I had purchased elsewhere. The upgrade to full cover was also over 4 times what it would have been if I had selected this option at time of purchase (€20 vs. €90). Pretty predatory. Also the car was only half full of petrol when we picked it up. Our check out person was very nice though.

Like: Easy to find and very fast and clear service at both ends. Friendly helpful staff
Dislike: Booked an economy car ‘VW Polo’ or similar. I was offered a Fiat Panda or Yoyota Yaris which I don’t believe are the same category

Je trouve inadmissible que nous ayons dû payer 450 € d’assurance en plus alors que nous avions déjà payé 2400 pour la location !

The car was great. The only down side was that the audio system did not connect well to the phone via USB.

The person who helped us at the Budget counter did not know anything about the Qeeq voucher which the Qeeq email had said to show them.

Took over an hour from arriving to leaving in car. Not ready had to be fetched from other terminal when it arrived it was filthy outside and not much better inside

Great company

First option ever

nice car, pretty straight forward pick up and drop off

Really helpful with helping with a flight delay

Great value, easy to locate, always friendly.

Perfect.

Like: Fast efficient, good services

We expected air con, but didn’t get it, otherwise we got what we paid for and were satisfied.

The car was dented did not have it on the form but luvkierly we took photos so we could show them so we got the refund back but it takes 10 to 15 days which is a bit long

Car was great. Little car so easy driving in Ireland. We didn't get the VW Up, but a Nissan Micra. Can feel a little under powered, but expected from the small car. Boot fitted all our luggage and car was clean (though didn't have floor mats, which we found odd. Just had to be careful of mud and dirt as it can be quite wet in Ireland). At airport, it was very easy to locate Budget counter and easy to take shuttle to pick up the car. Staff was a bit pushy in selling extra insurance even though we bought off Easyrentcars, but this seems standard across all car hires we've been to. Pick up was easy after the usual paperwork and drop off even easier and quicker.

The car we rented exceeded our expectations. We drove 1900 km over mountains, through pretty scary roads to see some of the most beautiful sights! Our little Picanto never let us down once. Kind of sad when we dropped her back off we had her for 11 wonderful days.

Booking did get a little confusing and expensive. We ended up paying for extra coverage but in the end it did give us piece of mind. The counter staff were very patient with us and helpful.

We had to pay for an additional insurance, because our credit card was blocked for the caution payment. The hostess didn't explained enough that insurance amount was per day, so our rental was with a really high price level

The car only had a quarter tank of fuel despite there being a full tank policy and Budget retained a fuel deposit. However, upon notifying Budget, they assured me that there would be no charges to my account.