CAR RENTAL REVIEWS ON BUDGET AT PRAGUE AIRPORT, PRG

Problème avec le véhicule, remplacé le lendemain par un véhicule similaire. Contact par téléphone et e-mail facile.

The counter @Krakow airport was not open until 8:00 am..and there was no key drop box..Should improve.

I love Easyrentcars.com, very convenient and always keep promise.

Smooth and fast. The condition of car is good. The altitude of customer service is terrible.

We would to bring to your notice that the car's A/c was not working for the entire trip. We were a family of 7 with 2 small children who were very uncomfortable during the entire car journey. You will appreciate that the weather condition across Europe was very hot due to the heat wave. Also, the car had only two front windows which could be rolled down. As a result our 1,200 Kms. journey was extremely uncomfortable and our two small children were crying in the back seat as they were feeling suffocated. We were forced to break our journey multiple times as the children were feeling nausea due to the extreme heat and lack of ventilation. In my opinion this was a major health risk to our children

Dislike: Despite the fact that the order was intentionally placed in a Prague Railway station, in Budget system it shows Prague Airport. I've got the car at the Railway station, as the stuff member was a kind person and gave me the car. You guys (Easyrentcars) should update your system accordingly.

The counter person was very helpful and let us know we could drop off in the city which was really helpful

Easyrent cars is super easy to use. We changed our plans slightly so the free cancellation and rebook was super easy and free

Staff behind the collection desk spoke perfect English, understood my requirements and did not try to pressurise me into buying any 'add ons' I did not need. There was a short delay on pick up as they where busy and we had to wait for the car to be washed. One thing to note was that the service warning came on half way through our hire.

I would have preferred more courtesy at the desk. The man in return, was amazing!

everything is great!

Yes the car provided by budget is good

Excellent service

The stuff was helpfull,patient

very good service

customer agent not well informed about coupons

The counter staff at the budget was not pleasant not smiling , it seemed like we were bothering him! very unpleasant!

Like: I liked that it was possible to get a great last minute deal within my budget. The reservation desk guy was helpful and friendly. We got the car as scheduled with no delays or waiting.
Dislike: We booked VW golf class and got a Seat (not sure which make). It was kind of a nice upgrade. However, this car has very uncomfortable front seats. It has nothing to do with Budget, just a thing to keep in mind.

The car was lovely and looked new but it was smaller than we expected so struggled to get luggage in .

Front passenger side window went down by not back up. All other windows were fine so likely a broken window motor. The car only had 15k kms on it though. Called the Budget support line but got no real help. When returning the car, mentioned it to the guy at the desk was not at all interested and he literally said "what do you expect me do to about it".

Like: Mostly everything
Dislike: The gear changer was slightly stiff

Like: It was OK

Great car great price

great site

counter staff were complicated to deal with. the car group i ordered was not available and they only offered me a downgrade, or to pay for upgrade. no gps available to rent.