Car was damage
Car was without fuel and I was in a rush I had to search fast to filled up
Car had smoke cigarettes smell
Car was not properly cleaned inside
They tried to make us purchase additional travel insurance even though we had complete coverage through Axa. I however was hoodwinked and ended up buying cross border coverage for the whole rental even though we spent part of our time in the country in which the car was rented. Also the return car experience was difficult in the airport.
The staff had a very good attitude. They tried to sell additional insurance, but when we explained that we already had insurance, they didn't push further or charge extra. Everything was as stated in the contract, and the car was in much better condition than expected – clean and comfortable.
The front desk service was excellent, no upselling, and I got a Mercedes. Because I had a lot of luggage, the staff kept helping me find a car with a large trunk and finally provided a brand new CUPRA with just 15,800 km.
I throughly enjoyed my experience with Noleggiare. At first, I was very skeptical because it was not at the airport, but once I got into the shuttle van and got to the counter, I was put at ease. The staff was very helpful and friendly. Highly recommend Noleggiare.
About QEEQ:10.0/10
I have never used QEEQ before and was skeptical because their price was so inexpensive, but was quickly excited with the ease of the website and payment security. You are doing a great thing. Thank you.
We needed to carry four 28-inch suitcases, so we booked this larger car. Although the price shown at the time was very cheap, it doesn't mean they can just randomly substitute another model. When we arrived at the store, they told us they didn't have the model we wanted. The actual available model was much smaller than we had planned. If we wanted to upgrade on the spot, it would cost us a lot more. In the end, we had to place one suitcase on the back seat. In the future, it's better to choose a larger car rental company. For companies with less international experience, you need to be more cautious.
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