“Great experience but could have been awesome with a slightly larger sedan as initially booked”
About AVIS:6.7/10
Counter staff wasn't that friendly and seemed not so happy that we purchased the add-on comprehensive insurance via EasyRentCars platform instead of directly through Avis. Car didn't meet our expectations as we booked an Intermediate Corrolla but were given a Compact Hatchback Corrolla instead. Only noticed this once we reached the pickup bay area and were too lazy to walk back, dragging luggage & our small children, to Avis counter inside the Terminal to get the car changed.
About QEEQ:8.0/10
The booking platform is great and the Price Drop monitoring features is amazing.
Picking up the car at the Gold Coast, be aware that the staff added additional insurance without notice and charged in USD, exceeding over 1000. When I asked customer service, they said they were communicating. They deducted money from my credit card without needing a password. I really don't know what's going on. Please resolve this as soon as possible.
They handed over the car without checking it and didn't inspect it upon return either. Later claimed there were issues with the glass and tires, then charged over 400 USD without negotiation. Unbelievable.
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Shah
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View more >Ivy Eliot
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View more >A.Young
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View more >Dislike: Car was a little underpowered and no reversing camera.
M.Mohd Adnan
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View more >Rex Hearst
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View more >Car Rental Brands Ranked In Gold Coast
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