NO BIRDS CAR RENTAL REVIEWS

Very good

It was okay.

Very convenient, the lady at reception was very nice.

This is my second time renting, and it's consistently excellent.

Excellent service

Excellent price

The vehicle we had, the Toyota Corolla, was superb, fuel-efficient, comfortable, safe, and ideal for our visit to Perth. Had all the bells and whistles and Android Auto worked perfectly. We were in and out within 10 minutes to collect and drop off the car and the staff were friendly and helpful. Only one minor thing was the cleanliness of the windscreen - could have been better.

The QEEQ booking platform was simple and logical to use and the Price Drop Protector worked perfectly. Great system communication kept us informed of the booking at all stages.

Satisfied

The day before, I went to the car rental office to change the pickup time. The female manager I met was very helpful and assisted me in modifying the pickup time. However, the next day when I went to pick up the car, the male clerk proceeded to add full insurance (14 AUD/day, cheaper than QEEQ) without my consent. I repeatedly said I didn't need it, but he insisted on selling it. This was my first time encountering such a situation in Australia after renting cars multiple times. He then gave me a car with some chips on the front windshield. When I pointed them out, he refused to note them down on the pickup form, claiming they were minor issues. Given that he had just added the full insurance without my permission, I no longer trusted him. Fearing I might be charged during the return, I insisted on speaking to the manager on duty and got a brand-new car instead. Throughout the rental process, apart from that male clerk (whose staff name seems to start with 'A', but I couldn’t see clearly), everyone else was great. The car was new and fully equipped. Overall, this is a good car rental company.

Very satisfied

The service was quite good. The first time the CarPlay didn't work, I drove back, and the maintenance staff checked it and provided a data cable for me to use. The vehicle is very new, a 2023 model with only 7000 km.

Overall satisfied, but they tried to sell me insurance for 14 AUD per day when picking up the car.

The staff was extremely friendly.

A staff member inspected the car for scratches with me and recorded everything, making the pickup process quite fast.

Great service, offered an upgrade to a SUV for an extra $2 per day to accomodate our luggage.

Not the comments but complimentary for well structure process and hospitality given to us by the staffs, it was impressive

Great service

Great prices in comparison to other sites. Smooth and effortless collection and drop-off. Courteous staff were very helpful and al the extras I asked for were also included as per booking. Car great, clean and ready to drive without fault. Very happy with this booking and will booking again.

Easy to use and great value!

Everything else was fine. The car is relatively new, with a bit over 30,000 kilometers.

You need to call the store with an Australian phone number. I couldn't get through with my domestic number, but my friend was able to reach them using an Australian number.

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