Excellent service. This was the first time I have ever hired a car to visit my family and was overwhelmed with so many choices. So glad I went with Bayswater and will certainly use them again.
“Great experience and how all car rentals should be like”
About No birds:9.0/10
No birds is how all car rentals should be. Easy processes, collection and drop-off. Great staff, easy to find and good selection of cars
About QEEQ:10.0/10
QEEQ very good app and easy to use. Able to make good savings upon bookings and price monitoring. Service is also very good if any issues that need support with.
“Far cheaper than the big guys with much friendlier service”
About No birds:10.0/10
Bayswater not at the airport but they offer an effortless shuttle service to their depot 5-10 minutes drive.(I guess that's why they were far cheaper than the big names).Excellent friendly staff and as good as new vehicles and cheap extra driver rates.
About QEEQ:10.0/10
Listed all cars,companies and costs for easy comparison.
The car was in superb condition, the process of pick up and drop off was supported by their shuttle from the airport. Fully recommended!
About QEEQ:10.0/10
Customer service team was very responsive. Managed my flight delayed request well with less hassle upon my arrival. Important to immediately contact their customer service team should you need to do any changes on your booking. Email responses and chat was well managed.
The speed your staff handled the pick-up and drop-off was excellent, but I was annoyed my vehicle was no waiting at the airport as I did request "airport pickup" meaning for the vehicle, NOT ME in a bus to your office!
About QEEQ:10.0/10
When booking through your website I requested "airport pickup" of the hire vehicle and what I got was "airport pickup of me in a bus to rental office after making phone call", so I was delayed in my "drive-away from the airport" time-frame which was an inconvenience.
“Seamless booking, great service and happy customer”
About No birds:10.0/10
Great prices in comparison to other sites. Smooth and effortless collection and drop-off. Courteous staff were very helpful and al the extras I asked for were also included as per booking. Car great, clean and ready to drive without fault. Very happy with this booking and will booking again.
It was very hard to get to them.
Being a visitor, it is not easy to land in a foreign country and being expected to call the car rental to get them to come pick you up. This process needs to be thought through.
On the booking confirmation the price to pay at the counter was 411.90$ this price miraculously increased about 30$ when we needed to pay and nobody could tell us why. No birds put the blame on qeeq.
“Not happy with service staff ,condition of car or the time spent waiting for service at the depot”
About No birds:5.3/10
Car wasn't cleaned as there was food in centre console also only had 3/4 full fuel tank service staff very abrupt and lacked in urgency kept waiting for 15 mins before being served abit more curtousy and helpfulness from staff would have been better after being served was given keys and told to go find car ourselves out in the lot overall I'm not happy with the service from staff or condition of the vehicle either definently won't be using no birds again when hiring a car not happy at all
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K.Jones
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