Not the best, be careful when you rent

R.Ablett

Australia

Reviewed: Fri, Feb 7, 2020

About ACE Rental Cars: 8.0 /10

Brilliant staff on pick up, no upselling. When we returned the car, the car was checked and we was told everything was ok. We unloaded the car and was waiting for a taxi to go to Sydney when the guy who had checked our car come up and said someone in the office had said we had been SMOKING in the car. No 1 how would someone in the office know anything with out leaving the office? No 2 We don't smoke nor have we ever smoked. No 3 when I challenged the guy he said it must of been the people who had rented the car before us!. No 4 As non smokers we would have noticed No 5 Is it a scam? Mmmm

About QEEQ: 10.0 /10

Great company, easy to use app and website. Great helpful staff.

ACE Rental Cars

Sydney

Australia

Compact | Toyota Corolla Hatchback or similar

1 days rental

Relevant Reviews on ACE Rental Cars Sydney Airport

E.Robb

Australia

1 days rental

Economy | Toyota Corolla Hatchback or similar

ACE Rental Cars

Sydney

Australia

Reviewed: Mon, Dec 2, 2019

“A very disappointing experience”

About ACE Rental Cars: 5.3 /10

Overall a very disappointing experience. Pick-up from the airport took longer than expected and standing in the cold with a small child was not ideal. When then we arrived to collect our rental which was not ready and the customer service representative, Dinesh was incredibly rude. He tried to push the insurance and tolls quite aggressively on us and then tried to make us sign for the condition of the car without seeing it. At this point I refused, left the counter and waited outside. I then witnessed another member of staff bring our car round to the front and crashed it into a bollard denting the front number plate slightly damaging the front of the car too. This was witnessed by quite a few people and it was all quite ridiculous really. The car itself was larger than we ordered and very scuffed and scratched. The child seat had no infant insert and was ripped. The car itself was very economical with fuel and comfortable and on hand back the staff were much nicer.

About QEEQ: 10.0 /10

S.Walsh

Australia

1 days rental

Economy | Toyota Corolla Hatchback or similar

ACE Rental Cars

Sydney

Australia

Reviewed: Sun, Nov 17, 2019

“I would rent from them again.”

About ACE Rental Cars: 8.7 /10

Received a larger car than booked. That was good, but wasn't very clean. Rubbish in center console & numerous scratches on body. Booking, pickup, & drop off were all good.

About QEEQ: 9.0 /10

M.Barcellos Monteiro Steglich

Australia

1 days rental

Economy | Toyota Corolla Hatchback or similar

ACE Rental Cars

Sydney International Airport(SYD)

Sydney

Australia

Reviewed: Tue, Sep 17, 2019

“The pickup and dropoff of Ace was terrible. But all the rest was good”

About ACE Rental Cars: 6.3 /10

The pick up and drop off service is terrible! You should be more organised and fast. Also use the right communications

About QEEQ: 10.0 /10

All good

M.Darmanin

Australia

1 days rental

Economy | Toyota Corolla Hatchback or similar

ACE Rental Cars

Sydney International Airport(SYD)

Sydney

Australia

Reviewed: Wed, Aug 7, 2019

“I will have no hesitation in renting from EasyRentCars again.”

About ACE Rental Cars: 7.0 /10

Pick up from airport was ok. The staff could look a bit more enthusiastic and professional. I don’t mind the premises as I prefer to have a good price on the rental. The car had more damage than was originally listed and the upholstery was so incredibly stained.

About QEEQ: 8.0 /10

The rental process was very smooth.