Great customer service & easy booking process.

Australia

Reviewed: Sun, Jan 12, 2020

About ACE Rental Cars: 7.7 /10

The car was fine & customer service once we got to the pickup office was good. We waited for around 45 minutes for the shuttle bus to come to pick us up at the airport. I kept calling the number provided but could never get through. On my 4th attempt at calling I finally got to speak to someone who told me that the bus would be there in a few minutes. Even then we waited another 20 minutes before it actually arrived. Drop off was the same. Had to wait at least 30 minutes for a shuttle bus to take us to the airport. I suggest more shuttle buses more regularly.

About QEEQ: 10.0 /10

No complaints with Easyrentcars. Actually I must point out that the couple of occasions I emailed them with queries they came back to me straight away.

ACE Rental Cars

Sydney

Australia

Economy | Toyota Corolla Hatchback or similar

1 days rental

Relevant Reviews on ACE Rental Cars Sydney Airport

L.Moore

Australia

1 days rental

Compact | Toyota Corolla Hatchback or similar

ACE Rental Cars

Sydney International Airport(SYD)

Sydney

Australia

Reviewed: Thu, Apr 23, 2020

About ACE Rental Cars: 9.0 /10

Great value for money, excellent counter service. Easy and im going back again next weekend to do it again!

About QEEQ: 10.0 /10

Best comparative site ive found for rentals cars simply because of its smoothness and its an ease to use. great service. thanks

M.Sahid

Australia

1 days rental

Economy | Toyota Corolla Hatchback or similar

ACE Rental Cars

Sydney

Australia

Reviewed: Wed, Jan 29, 2020

“Fabulous”

About ACE Rental Cars: 10.0 /10

Service was great

About QEEQ: 10.0 /10

E.Robb

Australia

1 days rental

Economy | Toyota Corolla Hatchback or similar

ACE Rental Cars

Sydney

Australia

Reviewed: Mon, Dec 2, 2019

“A very disappointing experience”

About ACE Rental Cars: 5.3 /10

Overall a very disappointing experience. Pick-up from the airport took longer than expected and standing in the cold with a small child was not ideal. When then we arrived to collect our rental which was not ready and the customer service representative, Dinesh was incredibly rude. He tried to push the insurance and tolls quite aggressively on us and then tried to make us sign for the condition of the car without seeing it. At this point I refused, left the counter and waited outside. I then witnessed another member of staff bring our car round to the front and crashed it into a bollard denting the front number plate slightly damaging the front of the car too. This was witnessed by quite a few people and it was all quite ridiculous really. The car itself was larger than we ordered and very scuffed and scratched. The child seat had no infant insert and was ripped. The car itself was very economical with fuel and comfortable and on hand back the staff were much nicer.

About QEEQ: 10.0 /10