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rental in Orlando

Reviewed: Thu, Jul 26, 2018
About Routes: 8.2 /10
Like: Service staff was great, car upgrade was good, thank god for GPS for finding our way to and from the office location, shuttle driver back to the airport was outstanding
Dislike: confusion on airport pickup, no indication that we had to call for a shuttle. could use more staff at the desk to expedite pickup and dropoff
Economy | Kia Rio or similar

Relevant Reviews on Routes Orlando Airport

J.Gisi

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Aug 23, 2019
“Awful Customer”
About Routes: 6.3 /10
From the time my family entered the Routes building until I was able to drive away in my rental. It was close to 2 hours. The customer service was awful. It was like renting from the DMV. Pay the few extra dollars and rent from a better agency. I would never recommend them.
About QEEQ: 7.0 /10

iulian

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, May 17, 2019
“very good experience overall”
About Routes: 9.3 /10
it was not easy to find the shuttle; although all companies outside airport had same space for pickup; other companies were running more shuttles with fewer clients, yours was quite full ; which meant that more people appreciated the price offered;
About QEEQ: 10.0 /10

D.Johnson

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, May 11, 2019
“Smooth and Simple”
About Routes: 9.7 /10
Such a simple process. I had all the paperwork ready and that made the process really fast. The car we got was like brand new and very nice to drive. All the other rentals during that time were 2-3 times as expensive, but we didn’t compromise on anything with Routes.
About QEEQ: 10.0 /10
Very easy and seamless. I’ll be using this again.

j.belanger

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Economy | Toyota Yaris or similar
Reviewed: Fri, Jan 25, 2019
“Not enough staffing! Or too many on breaks! Insurance issues will never rent again for you”
About Routes: 6.0 /10
Terrible service! Took 45 min to get shuttle and only one staff to deal with 4 customers! Never again
About QEEQ: 10.0 /10

G.clark

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Economy | Kia Rio or similar
Reviewed: Tue, Sep 4, 2018
“Excellent”
About Routes: 9.8 /10
Like: People where great
Dislike: Nothing everything was good

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