The car is clean and new. It’s better for the beginner if the staff guides the customer to check the car condition before hitting the road.

It’s a convenient booking platform. The price protect is amazing.

I went to pick up car at 6 pm they said I am late and u available cars and I must upgrade with an extra money or no car

Onewayfee was higher than on my booking. A climate fee was added why?!?

The ordered car, MAZDA CX-5 M/T Diesel, was not available and I was offered either Opel SUV Gasolene or Audi A4 A/T Diesel, which was more expensive than I have booked and anticipated. I have chosen lower class vehicle, VW Golf Diesel A/T, which is not satisfied my requirement of M/T, but there is no diesel A/T available there. In summary, very unpleasant experience.

Like: Clean car, matched the size we had ordered although not the brand. Easy to collect (after the long queue) and drop off at Munich railway station although you need to keep your eyes peeled to find the drop off garage.
Dislike: We queued for nearly an hour at Munich airport to pick up the vehicle even with the ticket system. The ticket machine needs to be more obvious or at least a more obvious sign.