I got the car not my booked model Suzuki Baleno and they gave me another model Suzuki Maruti vehicle body height too high. It can't get into the car park elevator when check-in hotel.

Counter staff could not speak English and was inpatient. Another staff who showed us the car used an audio for translation, that was helpful. Note the GPS was only partially English. Strongly recommend non-Japanese drivers to have a backup gps. We were a given sienna.

Some difficulties communicating with counter staff, but they are helpful and try to go out of their way.

Smooth booking process!

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他社と比べて、鹿児島空港店の対応は、若干遅いと感じました。取次の順番待ちの為の店内整列も無く、誘導もありません。改善を希望します。

解りやすい入力プラットフォームに満足しています。