Excellent

Routes was able to get me a very nice SUV to use for the two weeks that I was back home visiting family. And when I needed to book a few extra days, they made the process extremely easy.

QEEQ allowed me to get a great deal on a rental vehicle. As always, super easy and convenient.

Front counter staff was very helpful. There was a long queue but worth it.

As always best app in comparison of car rental companies offer best online insurance and confirmation with no time.

Further than I thought but that was because I came from North York, not from the airport. The free shuttle from the airport is definitely a big bonus to go to the pick up/drop off area

Couldn’t find where to change booking times

There were only 2 people at the counter. They were on the phone constantly so not focused on customers in front of them. There were 2 people in front of me in line and it took at least 45 minutes to be served. Once we drove off the lot the flat tire sensor came on so we had to go back and get a different car. People returning cars had to stand in the same line as checkout.

Like: The whole experience was awesome, friendly, helpful and professional.
Dislike: Nothing to report.