Nice easy rental

The car was great, better than expected. It had lane correction, shift suggestions, adjustable steering column, close vehicle warning, object warning both in front and rear. The car was covered in dirty water that had dried on the car and the inside of the windshield was dirty which was hard to see through when going between full sun and shade. Really liked the Peugeot.

Worked fine, no price drop occurred.

We had the inconvenience of having to buy AdBlue at a cost of £11 we forgot to ask for a refund when dropping off the vehicle .

I was given a golf instead of a suv- counter staff told me this was better but I couldn’t fit my suitcases in, and wanted an suv. They said they didn’t have any, then gave the lady behind me in the queue the car I had booked (mokka). A golf was equivalent size to a fiesta and I could’ve paid a lot less to hire an economy car. Really bad service.

Qeeq tried to resolve the issue the next day and managed to get budget to offer an exchange for the car originally booked. However I was by this time 600 miles away from the pick up location and not willing to go back, when it was their error. No refund in price difference has been offered.

The car I booked was not available, even though there were NO OTHER CUSTOMERS because of the coronavirus. And most other suitable cars were NOT AVAILABLE. Finally we were given a Ford Focus which was covered in scratches and damage. This was not a problem for me but led to some misunderstanding when I returned the car.

Car was great. Could have been more efficient on petrol for compact / size of car.