QEEQ

Not Given what I rented

About JC: 2.0 /10
Worst possible operation possible. Transportation didn’t meet needs of family size. Never responded to my emails. Rude when called to talk to rep on phone. I was told owner is out of the country and can’t do anything to make it right. Was going to be given another van but was lied to about it being rented... it had a flat tire. I took a picture in case you forget. Also the upcharges were definitely a blindside considering I was told the toll pass would activate at no charge... my receipt says $50. That’s not free. Being told I could go rent somewhere else last minute is a joke. Scam of a business. I will be posting online to make future renters aware.
About Qeeq: 8.0 /10
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Reviewed: Thu, Aug 29, 2019
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on JC JC CAR RENTAL FORT LAUDERDALE

R.Dufault

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Medium SUV | Toyota RAV4 or similar
“Never again”
About JC: 6.7 /10
Waited 90 minutes to get a car because the person that easy rent cars did not send over our confirmation number so they had no record of us being there. When we dropped off the car on the way back they told us we would have to take a uber back. Guy in front of us argue place to get a ride back. When we booked we thought it was right at the airport not off site
Reviewed: Tue, Mar 10, 2020

L.Borshchevskiy

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Compact | Nissan Versa or similar
“That was a good deal”
About JC: 9.7 /10
The car was excellent. There was no problem with the driving. The paperwork in the office was done fast.
About Qeeq: 10.0 /10
It was easy to book a car. I think that the company work justifies its name
Reviewed: Tue, Nov 5, 2019

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Medium SUV | Toyota RAV4 or similar
“Do not use this service”
About JC: 2.0 /10
They tried to force me to pay for insurance and didn’t even up renting me the car. They left me no options but to cancel. And then they wouldnt even drop me off at another rental car place, forced me back to the airport, waisted about 1.5 hours of my time.
Reviewed: Wed, May 22, 2019

T.Gunderman

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Intermediate | Toyota Corolla or similar
“This company is a scam, there was no “rental office” once there my quoted price tripled!”
About JC: 2.0 /10
My original quote was $60 total, I have paperwork to back this up, once at “rental office” the price went up to $180!!! I was told the extra was for Sunpass, which I DID NOT need, want or use!! Very frustrating, scam, I walked out
Reviewed: Wed, Apr 17, 2019

LaDawn LeGrande

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Intermediate | Toyota Corolla or similar
“I will never use this service again. Very dishonest!”
About JC: 7.0 /10
This is a fraudulent and dishonest company. I will never use them again. They wait until we are brought to their far away rinky dink location then spring on us that we have to pay extra fees that were not disclosed in their booking. First the only employee that worked there didn't speak english. Not even enough to barely communicate. We had to call for a pickup at the FLL airport. He picked us up and drove us to a small office off the airport property, in a run down area. He unlocked the door and let us in to do the paperwork. They tried to charge us $30/day for insurance. I showed them our insurance card. Then they said we were supposed to print out the insurance covered by the credit card company and tried to charge us $20/day. I did print that out and showed that to them. So they charged us $10 a day because we had insurance. I asked why we have to pay $10 for having insurance and they are not providing any insurance for the $10/day. He kept telling me he didn't understand and tried to ignore the question. I persisted that I won't pay $10/day for it. It is a charge if you provide your own insurance. He said "company policy". Then we were charged $10/day for toll roads. I said we don't plan to take any toll roads. Again he said "company policy". We rented the car because it was the cheapest at $15/day. By adding $20/day it became $35/day and we would not have rented it for that price. When we booked the car it said our total costs would be $54. Instead they charged us $120.73. We decided not to rent the car and asked to be taken back to the airport. He said he couldn't take us back and that we'd have to take a taxi. It was in a bad area and we didn't want to have to stand there with our luggage until a taxi came to get us. And we didn't want to pay for a taxi. We signed their extortion paperwork and took the car knowing that we'd dispute it with USAA, a company that we can trust.
Reviewed: Tue, Apr 16, 2019

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